"The customer service agent was extremely helpful!!! "
"Needed to replace gas range burner adjustment knob. On weekend sent message on WEB site with range information, requesting price and availability . E-mail received Monday morning with ordering information. Order immediately placed on-line. "
"All the websites I went to for replacement parts did not recognize my model number for my over the range microwave. The Samsung website was very easy to use, no problems with my model number, and the parts I needed were ordered within 5 minutes. Great job Samsung."
"we did not have luck finding the part on the samsung parts ourselves but called the 800# and the agent answerd right away and helped us find the part sent us a link and we ordered within 5 minutes YEAH one thing off the list
thank you
this filter is pretty expensive and shipping was not included only downside"
"Your web page is working good
It’s my first experience with you
To bad that web page is not adopted for cell phones "
"My dog chewed up my Remote Control! I just figured it was going to be a problem getting a new one, or if it would even be possible to get a new one. So I was certainly relieved at the ease of navigating the website. It took no time at all to find the one I needed and order it. The price and shipping cost were not over the top at all. I'm very grateful. Now all I need to do is hide the new Remote from my dog! Thanks y'all!"
"The Samsung web site is very easy and friendly to use. "
"Ordering process was simple and straight forward."
"Samsung.com redirected me to this parts website. I was starting to feel frustrated. BUT that ended quickly. Finding what I was looking for was very easy. The ordering process was just as easy. I will recommend checking this site to other Samsung product users."
"easy format to follow in locating model and finding proper parts needed, checking out was a breeze, as was setting up an account."
"way to much foe shipping for less then 16 oz package"
"Very helpful and I found what I needed easily."
"Samsung stove repair , seems to be a good repair parts site"
"PAINLESS and easy to get needed parts"
"It was easy but on my phone the text was very small. Hard to read but easy and I found just what I was looking for. "