"jj parts was unable to find assy case veg. Samsung was unable to find. my husband was patience and looked through pages and found. very frustrating."

"Needed water valve and found it easily"

"Annoying. Having to log in or create an account for everything ****. Just let me buy something. I hate PayPal. "

"The shipping cost was more than the cost of the items I purchased. And I had to register my email address and phone number just to buy some screws. Now I can expect thousands of emails and some phone calls from marketers and other companies trying to sell me stuff I don't need. More ways to take my attention away from the things that really matter. I haven't received my items and now I'm taking the bait to leave a review and give my email address again!!!"

"Excellent communication from supply warehouse to me regarding correct replacement assembly."

"Parts diagrams should include photos instead of sketches"

"A little hard to figure out what filter my fridge takes"

"Your items are too expensive! $32 for a remote to replace, are you serious?!?! I spent $1500 on this soundbar and I need to replace the remote. The least you could do is sell a replacement remote for a reasonable price. Im very disappointed."

"Not all Parts have photos .. difficult to find.

check out could be easier"

"Why not just make them available to download?"

"got back to me with answer"

"Very easy and great help from customer service"

"Everyone was polite and helpful and knowledgeable. Great experience!! Thanks"

"GREAT EXPERIENCE.. NO PROBLEM WITH PLACING ORDER OR FINDING PART"

"While the website might be simple and skeptical . Definitely was able to find the part i was looking for, thankfully. "