"been trying to order this part since march 2020...still don't know if I have the right part "
"I used sms support to get here. this is awesome."
"Took too long and ironically not mobile friendly. "
"Probably the worst parts search interface I've ever seen, irrespective of the caliber of the company. Mimic Amazon and your Samsung parts revenue to sky rocket.
I can come run this business for you, if you'd like ;)"
"Quick and easy and the chat feature allowed this to happen"
"Had to go through the process of creating a new permanate password 5 times. Kept getting system error."
"I like the site and I found what I was looking for.
I do not like that to place the order I needed to have an account (for something that I will need only once). I would prefer if there was a "guest" option available."
"THERE IS NO PART DIAGRAM WHICH FORCE ME TO GO THROUGH PART LIST PAGE BY PAGE."
"Difficult finding and keeping part nbr in my order, and the multiplier was not intuitive. Not helpful "
"Faster and free delivery through eBay."
"You could offer a new customer discount for customer loyalty"
"Found nearly all the parts I needed. I only wish there was rush shipping available."
"just looking for replacement parts"
"Easy to order and personnel was very helpful over the phone"
"Diagrams are awkward to navigate with poor detail"