"Experience was good; information given enabled me to order my product."

"Not bad for a parts department website. Got what I needed with ease. Really straight forward."

"It was easy to find the part I was looking for. The clickable diagram was very helpful. "

"Easy process. Product find was to the point."

"Disappointed there was a shipping charge for a faulty remote...but love the tv"

"Difficult to ascertain whether or not the filter will fit my model refrigerator."

"They told me my washer was a recall so I basically have a bad washer and they never told me it was a recall so now I am stuck with a bad washer I am not pleased at all."

"You would think there would be an easier way to get a new mounting template for my microwave from Samsung but there is not."

"Unbelievable that 4 adaptors for $4 dollars are not included in a $600 TV and then it takes 3 days and two dripped chats to find the right part followed by being charged for shipping. It would have been more convenient and cheaper to buy another brand with better service"

"Found part ( Ice Maker ) was less than other parts retailers, shipping was reasonable."

"Can't use non Samsung parts (water filter) Red Light will not go out!"

"The photos and information assured me of ordering the correct part. Well Done."

"Found this to be quick, easy. Hope I ordered the right one!!!"

"It's nice that you have replacement parts for my fridge. It's unfortunate that one little plastic door shelf costs well over $100."

"$6.95 to ship 8 screws is crazy. put them in an envelope for a dollar! this was highway robbery. "