"Ordering was fairly simple, but had some trouble getting the part number to show item.
Did not get to talk to an agent."

"Enzo was extremely helpful and kind. I enjoyed him assisting me with finding my product."

"Your rep knew just how to get me to exact site to order my tablet charger. He sent an email link to order page. Had no luck on website finding charger"

"easy to find part number, easy to order"

"After three trys to find screws for my TV they finally found them"

"Placed an order. Got a confirmation. Got a quick pop up that there was a problem with my card. Then nothing. Repeatedly tried various methods of contact to you people. No response whatsoever. Forced to wait to see if my order came- it did not. Still to this day, no reply from you people. Will order my part from some other place that begins with an "e". Thanks for nothing. "

"Finding a part; difficult
Entered correct card ; got message "incorrect credit card"
"

"High shipping charge. Could not determine the correct item from the two choices."

"The model number and parts number in the manual did not match. Made it difficult to locate what I needed. "

"I ordered online and it was super easy. The site asked all the right questions to make sure I ordered the right part. There was a diagram that helped me to verify the right part number. If I ever need anything else for my range, I'll know just where to go."

"Very confusing while trying to find the right water filter for my Samsung refrigerator. I think I got it finally. "

"The part number on the thermostat from the microwave was not found in your system. "

"I selected 9.95 standard shipping option, but it changed at the order review screen to slow substandard USPS shipping. Went back to change it to standard, but same thing happened. "

"Love our Samsung products. So happy to easily get replacement remotes."

"I find it confusing that there are separate websites for parts versus customer support. I needed to create a separate login."