"I have ordered these filters a number of times and each time the website is difficult to use for a re-order. It seems like someone could make it easier to use."

"Need a slightly more user friendly interface for searching for parts as I had to find the actual part number on forums. Also recommend an estimated shipping timeframe as I'm not seeing one. Other than that it's good."

"it was fine the samsung support folks gave me the part # so looking it up was easy"

"Made it tasty to get a replacement. "

"Might want to review your shipping charges. $6.95 shipping for a $8.95 cable. seems excessive."

"I'm a loyal Samsung Customer and find appalling the shipping fees to get a part replaced."

"hate that you require us to create an account and save our credit card"

"Really easy to find parts. Fair pricig"

"Needed new Part; Local Lowes just gave us number to call, but process very frustrating. Yet, when got to Samsung Staff Mike., he got back to us and then asked for photos; sent them on dryer issue and he actually got back to us with great info on what to do. Give the Cat a Holiday Bonus!!"

"It took very little time to find the part I need."

"This was one my fastest trips thru a website. way to go."

"Very precise answer to my cuestion"

"Website for ordering part was very user friendly. "

"Search the net for the best price"

"Easy to navigate website, very nice price"