"Just so amazed how quick I can find parts"

"Very easy shopping!!!"

"Talked with a contractor. The person located the part and I was able to order it with ease. Using mobile device so when I copied link and opened in my server I lost my message feed. Unfortunately, I could not excited my gratitude."

"Easy to find part to order. However parts store web link not easy to find"

"I have owned my old Samsung microwave for 30 years which I purchased from Montgomerywards. This will be the 3rd time replacing the fuse. It just keeps going. So glad I can still get fuses from you."

"Shipping was too much on such a small item"

"Product overpriced and response times have been horrible. "

"Samsung hung up on me twice. 1st time asking for my experience while I was holding to be transferred to parts ordering department after a 15 min wait. The 2nd after I called back and waited 25 minute for the representative to take my order. But hopefully this will go thru And I’ll finally receive my part"

"What a round about way to find item and pay, could be 100% better"

"Your ordering process is out dated and erroneous. Your shipping prices are exorbitant. "

"Easy to find what i was looking for"

"DIFFICULT TO IDENTIFY REMOTE NEEDED WHILE LOOKING ON LINE"

"took forever to get the cc to take and couldnt update my new cc
tried to put in my part number and it wouldnt find it"

"Very poor image and no detailed description of the part. No parts diagram of the unit is available to support visual verification of the part/number."

"great diagrams to help identify part number. easy website to us."