"After a week I finally found the part hope I can install it myself"
"Apparently Samsung is unable or unwilling to stop water filter replacement counterfeit copies from flooding the market place.
I now had to pay an excessive price for a replacement water filter to insure it's genuine Samsung.
It seems rather convenient that Samsung gets to charge a ridiculous price for a replacement filter. If this problem didn't exist then the filter could be bought elsewhere and for a cheaper price. Make you wonder who is really benefiting here."
"cant find part in Canada tried everywhere but you have saved the day for sure"
"Way too hard to enter personal information if it won’t take the city you enter for the first 5 times."
" Its not User friendly...."
"Website difficult to use.
Shipping is outrageously expensive."
"Pictures are limited with few descriptions. Two things looked alike, so I did my best guess. Took way too long to set up account, try to remember password, try to reset password which went to junk mail. Glad it’s over. Hope the part is correct."
"Found the remote I needed to replace right away. Reasonably priced. Hopefully I get it fast."
"Simple to navigate website, now I just hope my part comes promptly"
"I called Samsung Parts to ensure I order the correct part. Nobody answered. I initiated the 'call me back' feature after 20 minutes. Nobody replied, and over 24 hours passed. I had to call Samsung (instead of Samsung Parts) to confirm part before ordering through your site."
"Easy order process. Appreciate the shipping options."
"The ease of finding the part I needed and ordering was great, however the price is very steep at $99.00 I do appreciate the tv remote being original manufacturers equipment and not the “ Very cheaply” made knock off I purchased at a much cheaper price from another websites. The knock off would not work correctly with my TV as the original equipment from Samsung I had come to trust. I placed my order on a Tuesday and I paid extra for two day shipping so we will see and I will make another review when/whether or not I receive it within the two days for which I paid for."
"Once I was able to find the parts website it was easy to find the part and to place my order."
"Ordered online, model nbr hard to find"
"Efficient & easy to navigate site. I was very disappointed in the durability of the plastic components of this fridge, I hope this problem will be resolved with this purchase."