"I had a 5 star experience until you required me to leave a review in order to give 5 stars."

"cost seems high for shipping and handling, also keeps saying some may not be available but does not tell me what might not be available"

"Not very use friendly, had to find part on bing for my dryer. "

"There is no way we can buy specific item, it as to be assembly with all the pieces, makes the reparation so overpriced"

"After checking two or three other websites, I found yours and your site had the parts I need for my Samsung refrigerator. I was able to find the specific parts I need with out much difficulty. So far I am very satisfied."

"Quick response. Helpful answer. "

"I have tried to contact by phone to discuss options to get new speakers for my tv. Never got through. I have looked at different sites to see if I can order the speakers and they say "discontinued ". so where do I go from here?"

"Home depot had no one answer the phone or on site to help me. I went to other stores and other calls with no help. I ordered on line and paid a healthy fee to get a piece of plastic. This did not help my shopping experience"

"Since price of tray is so high, I thought the shipping would be free"

"Enjoyed the easy access to the product I needed. Wonderful site!"

"She was great and made it easy"

"FOUND THE PART AND EVEN THOUGH NOT INCLUDED IN THE BOX WHEN PURCHASED STILL HAVE TO PONY UP BIG BUCKS FOR A POWER CORD "

"Very quick response and guidance from the customer service rep"

"I'm already irate that I'm having to buy a new shelf after the original broke in multiple places, and neither my Samsung warranty or the extended warranty I purchased will cover it. I go through the order process and after I submit I get a popup that says "items may not be available for shipping." Really? A Samsung rep sent me a link to this exact product. So frustrated. "

"Part number discontinued but replacement part not clearly defined and no picture. "