"Website generates error if you use the "back" button during the ordering process (say to change quantity). Website generates errors if the quantity is more than 1 when using PayPal. Website cannot find parts when keyword is "water filters" (with an S) instead of "water filter" (no S). Had to constantly clear cookies and then start over to get website working again. Still couldn't order more than 1 filter. Horrible, awful user experience."

"I had to expand several times to read and it would try to open a link. I don't have this issue with other sites"

"I HATE being forced to create an account. Why could not have I done CHECKOUT AS GUEST?"

"Shopping on website was extremely esay and timely."

"Easy to navigate and find the right part, even the right color."

"It was easy to check my past orders and get the part # I needed. I then ordered what I needed and was done in under 8 mins.

WOW!!!!! WONDERFUL!!!"

"Easy to read instructions"

"Terrible service. No call backs, no order updates. Cancel my order. Can't deal with service like this"

"it was quick and easy. expect that the part will be the right one."

"Getting the right part, purchase and order were all quick and easy"

"Great experience I love it"

"12 bucks is a little high for a small plastic part, but oh well.
But to charge 10 bucks to send a 2-ounce piece by US mail? That's unreasonable."

"site is easy to navigate "

"cannot login on samsung or here - chat popping up that i already have a session - i don't "

"Easy to find parts when I needed it."