"I have been a customer of Sareez.com for several years now. I always get compliments on the outfits I choose from them. I feel that they are reasonably priced and with my experience, they have excellent customer service. They really prioritize their customers and it is definitely obvious. I have also gotten many of my family members to order from Sareez.com and they are also very pleased with the products. I especially love their measurements department. They do a fantastic job of putting together the exact measurements, it fits great and looks even better. I have also noticed that Sareez.com does an excellent job in responding to emails. They are prompt and always make sure that in the end, they have done their best to satisfy me, the customer. Thankyou Sareez.com and I hope to continue to shop with you in the future. "

"Well designed and user friendly website, with lots of choice and the ordering was very simple which was done with ease."

"The customer service department can use some help. They aren't very informative nor do they follow through on their promise. I asked to be notified when a garment arrives after the first shipment was sold out and even though they insisted they will, I never got an email and happened to run across the garment while doing a random search"

"I was a new costumer of sareez.com. I didn't know how reliable is it to order a item there. so I ordered a very cheap saree and I was really impressed with the delivery system and the price of the saree. But the stitching of the blouse and petticoat was worst.I had to stitch them again by myself.

So 2nd time I ordered a saree only without blouse and petticoat. This time the saree was exactly same as shown in the picture and the delivery was super so I was happy .

I again ordered another saree for the 3rd time, and this time I am very much disappointed with them . The saree's color is totally different than what i saw in the picture. So I wanted to return it back. I emailed them for this , but I didn't get any response from them until 4 days. so I chat with them online and the person who was chatting said me to write an email again to support. I again did it but couldn't get the response . As many time I chat with them they ask me to write an email again and again .I was so upset with their costumer service.So i wrote a testimonial, then only they replied to my email and said that they will refund me 50% and I can keep the saree. I agreed with them because I was already depressed with their service so I didn't want to go to a lengthy process to get 100 % refund.But again I couldn't get neither the refund nor their response until 4 days. So I again emailed them asking my refund and finally they replied my email today saying that they will refund it within 72 hrs.Now lets see what will happen!!

Finally from my experience I found that the price of saree, and the delivery system is super.I also appreciate them for giving free delivery for USA. It is worthy to buy from them if you get the good item. But if in case you are not happy with your item and if you want to return it then,be sure you will definitely be upset with their service."

"I got my things within 7days when I chose 7 days express shipping. Im very satisfied with sareez.com:)"

"Ordered but don't know expected delivery date "

"I ordered 2 salwar kameez from this site. Both items were 7 days delivery. I ordered them in the last week of March around 03/27. It has been almost a month now. I was told that the items have shipped on 04/13 when I contacted them via chat, but I am yet to receive the tracking number or the items. Chat service though friendly ,couldn't help me much and asked me to drop a mail to their support. I havent received any answer yet. I wanted to buy more from their site, but now I think I will put it on hold. I am disappointed.

In response to the reply from sareez.com:
NO, I sent the measurements on Friday, 29/03/13. I received a mail on Saturday at 30/03/13, 4:55 A.M. confirming my measurements from sareez.com. I understand I was a couple of day late in giving you the measurements, and thats I did start enquiring about its whereabouts until 2 weeks had passed. Please stop blaming me for your own shortcomings.

Also I never got any email with the tracking number. "

"I placed an order on the 4th of April I understood it takes 25 days for delivery. But they aren't keeping me posted, there online chat gave me no info only that an email will be sent soon to track my order. I am still waiting on a email to track my order, and still waiting on my order. It's the 18th. "

"Poor service ever! BOUGHT 2 shalwar kameez 7 days delivery on March 25th,still haven't reacived it. When i emailed support, they replied: " REST OF ITEMS WILL BE SHIPPED NEXT WEek"... What rest of items??? Noooo suppport !!! "

"It took several tries and operators to get my questions answered. "

"I t has not arrived yet. Takes lot of time to arrive !"

"I ordered ten Saries. The one which several reached of the inside was late and worried.
However, sareez.com supported kindly. I thank you very much."

"i have order 46 size suit. i have order suits from utsav fashion and cbazar too .they send me top of 46 size but chudidar of very small size which is of s size. but only sareez.com send me suit of perfect size my top is of 46 size and chudidar was also perfect. size. they only understand that if someone order suit 46 size she must have bottom heavy. and utsavfashion and cbazar have not even done anything about my problem. but sareez take care of there customer.so people like me love to buy things from sareez"

"the products are great but some of them are highly priced. items below $50 shipping cost is way too much. "

"This is the worst customer service I have ever dealt with. I clearly ordered a 10 day delivery specifically for a friends wedding and they keep arguing with me that it is 25 days even though I saved the link and keep showing it to them they do not care. No one gives me a straight answer on chat, email, or when calling. DO NOT BUY FROM THESE PEOPLE, I FEEL THAT I AM BEING SCAMMED. What company asks the customer to call international to speak with a manager??? Then when I call there is no answer because today is a holiday. But no one told me that yesterday. It is an overdue order and I still havent gotten an answer from anyone. Not an answer, explanation, or even an apology. They keep saying it is processing, they refuse to give my a shipping date, tracking number or anything solid to make me believe that this item is even coming. VERY BAD SERVICE and EXTREMELY DISAPPOINTED!!!! "