"SCAN Are an excellent company. Everything is excellently priced, is picked, packed and posted usually the next day. Everything is high quality and if a problem should come up, It is dealt with extreme speed and quality of service.

SCAN are a Credit to the Computer Industry."

"Superb customer service. Fast and efficient deleivery and notification. Friendly and helpful sales staff. Quick returns on faulty goods. Highly recomended."

"Absolutely first class service. Kept informed of progress of order throughout. Delivered when promised. What more could you want?"

"Dealing with scan was a pleasure. They are extremely flexible, and always seem to put the customer first. I changed my mind after ordering a fan from them and decided to opt for a different one entirely, and emailed them asking if this was possible. I received a reply within 2 hours giving me an RMA number and informing me that I would be fully refunded, and on top of this they even provided me with some advice about the fan I decided to change my order to! On top of their extremely impressive email support and order-flexibility, Scan's technical support and customer services are easily contactable by phone, and are again remarkably helpful. The customer services representative I talked to (Carrie) was extremely helpful and friendly, and was able to answer my call, amend my order and give me an ETA on my new graphics card's arrival all within the space of a 2 minute phone call.

Brilliant, friendly and efficient support, combined with cheap prices and exceptional service, makes scan my #1 choice for computer hardware purchasing (which, considering I have bought from nearly every online hardware retailer in England, is quite an achievement)."

"Order was not processed after one week. I cancelled. Items arrived anyway several days later. Took a month to process return of faulty item, purchase price was not fully refunded.

Extremely unhappy with scan, and will never purchase from them again."

"I had problems with my new graphics card, the whole computer died once it was fitted and the old card then refused to work when tried. I took it to your workshop on the 30th March 06 and was met by a very polite and competent technician (think he was called naz? sorry if I got your name wrong!). He tested everything and eventually found a fault with the PSU, it wasn't strong enough to support my new card. He then found the PSU I needed in the store, showed me how to fit it and demonstrated everything working again. Very very impressed and I have no hesitation in recommending your store to my colleagues and friends. Thank you for a fantastic service (I was ready to throw the computer out of the window)."

"I had a problem with the AG port on my barebone Shuttle pc, I phoned customer support saturday afternoon, the pc was collected Monday at 08:06am and and after finding the fault, a replacement was delivered, Thursday 07:54am, now that's service. "

"Scan continually come out on top of the rest. Their fantastic next day service and personal committment to detail make them unique, as opposed to like every other tech store around.
Their todayonly area is one of the first pages I load each day. There's almost always something going that I want and at a fantastic price too!

And no need to worry if things don't go quite as expected. Their personal attention to detail ensures that you aren't fobbed off with automated irrelevant replies."

"I've used SCAN twice in the past few months - I bought a NISIS pocket DVD recorder (that was an excellent bargain - and I also bought some RAM for my wifes Laptop

I had some issues with the original RAM order - it wouldn't work properly, but Carrie in the Customer Services Team did more than help me fix it.

I am really pleased with SCAN and will use them for all my computer needs

An excellent service!


SG Fieldhouse
Very Satisfied Customer"

"i always used ebuyer for my pc parts i used scan for the first time recently and wow perfect in every way item was here next day, great email communication, and item was packed very well. then u get ebuyer you pay for next day and get it 4 days later so many thanks to all the scan staff and all my future purchases will be with you keep up the good work"

"Me & my son bought these components to build a super machine,Good prices and excellant service provided.
I also rate their retuns policy if I get a problem which is also excellant."

"Great service from Scan for years, always a pleasure to use their website. Once I had to RMA a PSU and they made a huge effort to get everything sorted out for me, including contacting the manufacturer in Taiwan - who emailed me personally to apologise. In the end it turned out that I had got the PSU from another online retailer who subsequently took about a month to resolve the matter"

"As Scan progress, they get better and better and are getting to the point where they will win my total loyalty.
Fully 6 out of 10 components in my PC will be Scan's excellent hardware.
This company has all it's marbles about it.
One could not ask for a better one."

"we have been using scan computers for the past 8-10 years or so in one form of business or another and have to say for customer service sales and after sales service even tech support we have'nt found a more helpfull company any were in the uk or aboard there staff are friendly and polite no matter how you approach them
couldnt ask for a better company"

"As usual a pleasure doing business with Scan. Ordered the items at 3.30pm, and they arrived before lunch the following morning. I had a query how to set up one of the components, and my email was responded to immediately, and I soon had my external hard drive up and running. Excellent products and fantastic customer service. First Class !"