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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-12-13

"Seamless transaction. I found the video product reviews particularly helpful and thorough. They are what initially drew me to the site. I'll be back for my future coffee-related purchases."


Verified
5/5

2013-12-13

"fast quick shipping, lowest price"


Verified
5/5

2013-12-12

"The service was receptive and friendly, which goes a long way these days. My item arrived within expected time frame. They offered the best price for the product I was seeking and even included a $10 gift card as a special thanks, so that was very nice. Oh, and you probably noticed, but they also do entertaining and helpful product review videos, which is awesome. "


Verified
5/5

2013-12-11

"The product I wanted was out of stock. I was put on a list to be notified when it became available again and within just a few days I got the notice it was available. I promptly ordered it and within 2-3 days it was at my door. The ordering process was easy and seamless, communication and order tracking were exceptional. The products ordered are gifts so i cannot comment, but anticipcate
them meeting and exceeding my expectations. I would highly recommend Seattle Coffee Gear.
"


Verified
5/5

2013-12-11

"Great price and service. Quick delivery!"


Verified
5/5

2013-12-11

"Everything arrived quickly. No problems with the order at all. They even threw in an extra gift card for a future purchase."


Verified
5/5

2013-12-09

"Really appreciate all the videos I was referred to watch, very helpful!"


Verified
5/5

2013-12-09

"I am so impress with the customer service, their helpfulness and integrity is impeccable. They have the best prices and have every coffee drinker's needs and more. No need to look anywhere else, a 100‰ satisfied customer. "

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
3/5

2013-12-07

"Happy with the product. No complaints"


Verified
5/5

2013-12-07

"I bought a expresso machine and they were very helpful in telling me about all the features and different machines. Very professional and polite even gave me a match discount when my discount coupon expired. Will buy again and all my other coffee gear. Very happy customer. And Gail and that other girl doing the videos are very helpful. Learned lots about all the other machines.
Thanks
Joe Matteucci
"


Verified
5/5

2013-12-07

"Easy website to navigate, videos of their products, competitive prices, prompt service all = a top company. "


Verified
5/5

2013-12-06

"Delivered as promised, easy to use informative website, best price I found online "


Verified
5/5

2013-12-06

"Arrived much earlier than expected with free shipping. "


Verified
4/5

2013-12-06

"The purchase experience couldn't have been better or easier. The only thing I wish could improve is the delivery time. But for free shipping I guess I have no complaints."


Verified
5/5

2013-12-05

"I received excellent service. Thank you!

Angel Sanchez, Boyds, Maryland
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A