"Very helpful staff, discussed options with me to help me select the model. Prompt shipment. Happy with the retailer and would do business again."

"Overall very happy with Seattle Coffee Gear, and they shipped extremely quickly."

"Great. we received all our products within a few days.
Question: would like to buy in larger quantities, is that
available from Settle Coffee Gear?
Please advise"

"Super -we keep coming back, and they always do a stellar job!"

"A quick search on the web for "espresso machine" will produce millions of hits. For each machine you can find a dozen, often mixed reviews. Great, I guess. Seattle Coffee Gear goes the extra mile by providing video demos on most of the products that they sell, without any bias toward more or less expensive machines. I watched a few "crew review", searched other sites for better prices and ultimately choose Seattle Coffee Gear because they provided the most info about the machine that I decided to buy, sold it at the best price and shipping was free. Keep up the great work! "

"Terrific product-glad to have the videos available to answer any set up/how-to questions. I've only had it for 4 days-so far-so good!"

"Overall positive. Will definitely order from them again."

"When I didn't find what I was looking for in their online catalogue, I called and received immediate help to complete my order. I am very satisfied with the service and product I received at Seattle Coffee Gear."

"So far so good, however, it is a Christmas present and I don't know what condition the item is in - won't know till Christmas:("

"Tough to rate as Expresso maker has yet to arrive."

"The espresso machine I got wasn't the best fit for me. But I was very satisfied dealing with the lady that helped return my machine. But I will be buying my next espresso machine from Seattle coffee gear. They have great customer service. "

"Terrible experience. I purchased a refurbished superautomatic machine. It took 13 days from the time I placed my order until I received it due to a "glitch" in their payment system apparently. I had to contact customer service myself to correct this. Once I finally did receive my order the sensor on the dredge box did not work and it was missing the filter for the water reservoir. I again had to call customer service. I explained the problem and they said they would mail me a new part and I should receive it in about a week. Unacceptable. I explained that after the abnormally long wait to get my order the first time I expected they would overnight the replacement for the broken part. They would not, but after some arm twisting I managed to get them to agree to providing shipment with two day delivery. Seven days later I still did not have the part and again had to call customer service only to find out that THEY DID NOT SHIP MY ORDER!!! I finally received the replacement part and the missing part three days later. It took a total of 24 days from the time I placed my order until I was able to use my machine. Ridiculous. The worst part for me was that the two people I spoke with didn't care at all and made no special effort to make it right. Seemed clear to me that my business wasn't valuable at all."

"Love the machine and it came early the morning you said it would. Love the machine but it has no espresso cups with it...not your fault.

Thanks again!!!"

"I ordered a Saeco Espresso Machine and some accessories from Seattle Coffee Gear. The items were shipped out the same day as ordered in a single large box. I received the shipment in two days and the packing was excellent. The espresso machine worked flawlessly and the accessories were of the quality I expected."

"Timely delivery and great instruction at their site."