ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

1/5

2011-09-16

"So far, my experience is not very good. My item has not even arrived yet...days after it should have been here. By contrast, the coffee I ordered from Nespresso directly was here faster than they said. Yes, your price was 20 dollars cheaper than if I had bought the espresso maker from Nespresso, but at least I would have received it....Just hope it comes at all."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-09-15

"Everything arrived on time and in excellent condition. Products were exactly as described. Will definitely order here again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-09-14

"GREAT customer service and helpful communication. Great pricing, availability, and shipping. Expertly and carefully packaged items for shipping. I highly recommend Seattle Coffee Gear."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

3/5

2011-09-14

"No, I still have not yet received my order. "


5/5

2011-09-14

"I ordered a 3 oz espresso brew cup. It came very quickly. We like it, should have ordered two."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-09-14

"We ordered a cleaning brush for our espresso machine group head. Not only was the brush received quickly and packaged well but it was of superb quality, with a brush designed and built for its purpose. We couldn't have been more pleased with the product and service."


5/5

2011-09-14

"awsome service..I tough of it will be a just regular experiance but it turned out to be really good...the item in great codition and on time and I am very happy about it...thanks to the extra effort of the Seattle Coffee Gear personnel...
My Via Venecia is working in good order now and my Wife and I enjoyed the great coffee delivered...Have a nice day!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-09-13

"Good Experience, delivered as requested on time without hassle."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-09-13

"Very good service. Because of sale price and free shipping, I saved $21.50 as compared to an order from Cooking Enthusiast/Artisans Table. I also appreciate that no account was needed to place a first time order. Thank you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-09-13

"I was very please with SCG. Delivery was prompt and correct with no issues."


5/5

2011-09-11

"Great company with prompt delivery. The Incanto de luxe provided an amazing latte and was a dream to clean. So quiet that I didn't have to worry about waking the house early on a Saturday morning. I look forward to waking up to it every morning."


5/5

2011-09-11

"Simple to order and delivered on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-09-09

"I relied on the SCG review pages for information on many of the features of various machines-- they often were more informative than the manufacturers' own pages (The reviews would be even better if they commented more on the internal construction and build quality of the machines, rather than just the exteriors and use procedures). I bought my superautomatic from SCG both because I was grateful for the info and because SCG had one of the lowest prices. It was delivered much more quickly than I expected. I would recommend SCG to others."


5/5

2011-09-09

"Between the videos, the quick response to my emails- best experience in a long time!"


1/5

2011-09-08

"Horrible experience!!!! Don't even try to receive what you order! And when you call to customer service they are very rude and did not want to except mistakes!
"