"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"The salesman Gerald Misemer was very helpful and walked us through the complete buying experience. He made the experience enjoyable while leaving us confident we ordered the correct bed that we wanted. I have not recieved the bed yet, but if it is as good as the reviews we have read and experience we have recieved so far, we will be happy with this purchase."
"20-Nov-2019: Just completed my order for an Air-Pedic Model 850. Customer service was awesome with Gerald Misemer taking the order. He was very personable and answered all my questions as did Brian Fahlman the evening before I decided to order. Looking forward to receiving the bed and if product is as good as the customer service then I will be a very happy customer."
"The experience with Brian S. was outstanding. He answered our laundry list of questions without hesitation. And on top of that did not fail to thank me for my service to our country."
"I did a lot of research when looking for a new be. I have been a Sleep Number bed user for the past 18 years and decided to finally update both the size of the bed from a queen to a king with an adjustable base. I looked into another Sleep Number (the i8), ReST, Saatva Solaire and the Air Pedic 800. These all seemed to fit my needs. After doing a lot of research and reading a lot of customer and industry reviews I eliminated the ReSt first because it was way more than I wanted to spend, even though it had some great features. Then I eliminated the Sleep Number i8 because it was more expensive, had only two air chambers and it wasn't rated as high in a lot of the industry reviews I was reading. So it came down to the least expensive Solaire and the Air Pedic, both of which were rated top of the air mattress class. I ended up spending a little more because of the six air chambers.
When I called I spoke with Gerald who was a huge help. I spoke with him on Sunday night and he patiently answered all of my questions. He walked me through the process and I ending up purchasing the Air Pedic 800 Split King with the adjustable frame. I should be getting the bed in about 5 weeks and I will update after sleeping on it for a few weeks."
"We had an awesome customer service experience with Gerald ! We are very anxious to receive our new bed and enjoy the comfort we will receive to our joints and muscles. We have been a Select Comfort Bed customer for years. After reading the reviews we decided to change to Air- Pedic for this next upgrade."
"We're repeat customers, and just love these beds. Very easy to order, the salesperson was very friendly and helpful. Highly recommended!"
"The sales representative, whose name was Gerald, was very patient, courteous, and friendly. He answered all my questions completely and helped me choose options to meet my needs. I was very satisfied wit the service and hope that any future experiences with this company will b as satisfying.
I am looking forward to receiving my new bed by Christmas. Thank you. "
"Bryan was informative, efficient, and did not oversell. Great job!"
"We have just ordered our Air Pedic 800 series bed today. Eric was excellent in helping us complete our purchase and in answering any questions we had regarding the mattresses and adjustable frames. We hope the delivery and set up goes just as well. Thanks again!"
"I called after hours and left a message for someone to call back and the sales staff returned my call the next morning. Answered all of my questions with no presure to buy, sent me an Email with a broucher about the bed (850 series). I was able to go through the information at my liesure with no presure to buy. I called back and ordered the bed. The experience was very professional."
"We have been looking at air adjustable mattresses for about a week. Went to the Sleep Number store and decided that something like that could be what we were looking for. I did a great deal of research online and discovered a few significant differences in air beds! The majority of air beds have a single cell or zone (per side in a king). Selectabed was one of only 2 makers that I found had a separate chamber for lunbar support. The other manufacturer did not make a split top king, only a total split (2 twin xl's), which my wife did not want. I called Selectabed and spoke with Aaron Lay to answer questions I had about Selectabed Air Pedic mattresses. Aaron was very forthcoming with all information I requested and after several phone calls I purchased a 850 mattress from him at an astounding price due to upcoming Black Friday/Holiday sale! It is difficult to buy a bed in this price range without trying it out, but Selectabed has an excellent 120 day trial period. More important to us was that if it wasn't exactly what we expected, they would work with us to exchange layers to meet our needs. Now that is going above and beyond to satisfy the customer! I expect to like what I get but feel covered if that is not the case! Can hardly wait for delivery!"
"Bryan Sherburne was very helpful and made it an easy decision to order a selectabed instead of a sleep number i8.We saved 3,250 dollars for virtualy the same bed.Cant wait to try it out."
"Just received our new bed and it had an immediate impact on the lower back/hip pain I had been experiencing for months."
"Gerald was patient and informative. He never seemed bothered by my endless questions and always answered each one thoroughly. I have never made a large internet purchase and was nervous. Gerald explained the process and assured me of the 120 night trial satisfaction guarantee. We settled on the Air-Pedic 650 and I am excited to try out my new bed!"
"My customer service person answered many questions and help me to decide on the best mattress for me. Thank you."