"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"I called and asked Gerald a few questions about the 850 bed before I made up my mind. It was refreshing not only to talk to someone knowledgeable about the product, but nice not to get a sales pitch and no pressure. Gerald understood the product and my concerns about having tried so many mattresses in the past with poor results. Give them a call and let them talk to you about your concerns...you’ll be glad that you did!"
"Worked with Gerald. He was very knowledgeable and answered all the questions I had."
"Great customer service !!!!"
"Gerald was very helpful and answered my many questions."
"Called to order a bed and ask a couple questions about differences in models. Salesman gave all the answers and then even recommended the lower price unit (on sale) stating that with the sale I would be happier "
"Everything was good until I got my order confirmation. All through the process I specifically said I wanted a split California King and everything went well. The sales person was responsive and had no problem giving me multiple quotes on bases. Then I placed my order and when I received the email confirmation it was for a split Eastern King. I sent back an email saying the order was wrong and have not received a reply. I still don't know if the correct size will be shipped or not."
"Communication was excellent! All my questions answered and the ordering process was a breeeze. Looking forward to delivery!"
"Gerald was amazingly patient in answering my many questions about the Air-Pedic mattress. He was very detailed and made the decision to purchase much easier. We would definitely recommend Gerald/ReliefMart to anyone searching for a new bed. Plan to do more business with them in the future."
"Talked to Bryan twice. Loved talking to a live nice person, instead of some internet robot. "
"The staff was helpful over the phone but given that they only have one brick and morter store they should update their website. The staff sends long emails detailing the prices. If it was all more transparent and online it would be much easier! I recommend not getting the H split king. It's impossible to find sheets and you can feel the split so the H serves no purpose. We have a sleep by number that deflate and is easy to transport. These are not! I recommend having a mover help. "
"Gerald was extremely knowledgeable and helpful. We had already been to other matress stores and this was by far the best experience! Will by from them again!"
"Easy, fast and helpful. Am looking forward to trying the new bed. Thx"
"Have slept on this bed for 2 weeks and we are very happy with its comfort. Salesperson was very good and took good care of us in directing us towards the right bed for us from the many available."
"In and out in 40 minutes staff help me find the best bed for me"
"Customer service and communication has been impeccable thus far. No hard sells and a plethora of information to make an informed decision. They will do anything to help ensure that you are happy with your bed and offered many options to ensure the comfort and support we need. We chose the Air-Pedic bed over the more marketed brand which we had tried and returned many years back due the hammocking effect. The 6 chambers work great and we are VERY pleased with the construction of the bed. While my husband took to the bed almost immediately, my body is still adjusting. But I have a good feeling that once it does, I will finally get the sleep I've been craving!"