"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"I was online researching beds after my old innerspring mattress was aggravating an already sore back. I was intrigued by the 3 chamber air bed I had found on line. After reviewing many sites I choose the "Select a Bed" site. I called and spoke with Gerald who took the time to answer my many questions and concerns (a rarity these days). I'm a detail guy so I had MANY questions. We talked about what bed might be the best based on my sleeping habits. It felt like I was talking to a trusted friend. After I decided on a bed, Gerald walked me through the whole ordering and delivery process.
He also assured me that he would be there after the sale if any problems were to arise. I know it will be a little while before the bed gets delivered but I would rather they take the time to build it right then to rush and built it poorly.
Also, it was really nice to talk to someone who was on-site rather then to talk with someone in another state or country.
Thanks."
"I spent a least three days researching the various adjustable airbeds and settled on two...Air-Pedic and Boyd. I called Boyd first and found they only manned the phone Mon-Fri. Fine! I called Air Pedic and started my customer relationship with Gerald. He educated me about the various features and which model contained some of the features I could enjoy. He explained the different foams and how they were manufactured right here in the USA. (YA!). He also explained the air bladder system and exactly how the various chamber interacted. After our two lengthy exchanges, I felt confident that what I eventually ordered was what I really wanted."
"I shopped around and scoured the internet for several weeks before finally settling on an air-pedic select comfort and I am glad I did. I immediately noticed significantly less back pain when i got up in the morning and expect it to only get better as I get the air chambers fine tuned to my needs. I spoke with Gerald several times prior to placing my order and he was very knowledgeable about the products and more than happy to answer all of my questions. My only criticism would be that I wish the lead time wasn't quite as long. I understand and appreciate the these mattresses are custom made to order but in the age of amazon I really like to see my purchases sitting at my door a day or two after I order."
"Olivia was patient with my many questions and had an answer for all.
Did not take long to sell me on a quality bed.
Extra Bonus - Discounted Pricing!! :) "
"Brian was very helpful and quick to respond to the several questions I had in multiple emails and finally on the phone.
I never felt pressured to buy and Brian definitely was very familiar with his products. All that and the prices are really great too!
Basesd on my experiences so far, I would highly recommend Selectabed."
"After many evenings of online research (who knew there were so many mattress makers out there?!) and an afternoon of store-to-store mattress flopping, we narrowed our options down to three: a Sleep Number, a Serta memory foam and a Sealy hybrid. So when my husband asked last evening if we shouldn't go back and "test drive" those three again, I think my resigned response prompted what just may prove to be our best discussion on this particular topic. We presently enjoy a 19-year old Sleep Number and would not be in the market for a new mattress if the Cal King fit in our new bedroom. But instead of getting in the car, we got online and returned to the Selectabed site to compare its options with the P6 we were considering, and when a pop-up screen provided a phone number, we called it. Gerald was wonderfully knowledgable about the company and its products and answered all our questions. His customer service was outstanding (I'm in customer service myself), and we anticipate that the bed we ordered will be too! (We'll let you know ...)"
"Gerald was wonderful to work with and he was very helpful in assisting us with picking the options that were most important to us.He also helped with managing the total cost of the system that we purchased. We can't wait to get our bed and hope that our sleep problems will be ancient history."
"My experience with Gerald was similar to others who have posted reviews. I started my discussion with him on August 10 after spending hours doing due diligence on airbeds. Visited Sleep Number on September 24 and got the impression that the Air-Pedic beds are a much superior product, plus cheaper.
Called Gerald back on September 25 to get more info and ultimately place our order for an Air-Pedic 600. We chose this model, which is similar to Sleep Number P6, because my wife and I both prefer a firmer mattress rather than a soft one that envelopes you.
Gerald was very patient in answering my questions and also bringing up points that I had not thought of.
My bed won't be delivered until early November due to our travel schedule (normal order to delivery time is 4-5 weeks) but so far client service could not have been better.
Thanks Gerald!"
"I had done some research and pretty much knew what I wanted. Juan answered all my questions and contributed to a very pleasant buying experience. "
"Sells representative made the buying experience simple."
"We have ordered many mattresses from the Tempur pedicure to expensive latex mattresses but this one provides the most comfort while still giving you the support you need! We are already getting them for are children as their mattresses need to be replaced! "
"Great Quality Customer Service! "
"I was looking at various bed companies. After researching and talking to a friend that bought a Selectabed I still had a few questions. When calling Selectabed I posed my various questions to Gerald who was patient and answered all of my questions to my satisfaction and I ended up purchasing a king pedic 800. I'll send you a review in the future when my bed comes in. "
"The Staff is awesome. They helped me through the whole process. Felt comfortable dealing with them. "
"My sales rep answered all my questions and was so friendly each time I called. He sounded proud of the product he sold, which made the whole experience pleasant. I’m excited to get my bed in a few weeks. "