"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"Amazing bed sets, my sleep quality has increased tremendously. Customer support was very helpful when picking out the right bed and bed accessories."
"Juan was incredibly helpful in helping me pick the right mattress and was very thorough in setting expectations throughout the entire purchase process. "
"This is just a review of the customer service, I have not received the product yet: The representative I spoke with was helpful in explaining the options available and was not pushy in any way."
"My sales person Juan C. provided exceptional customer service and made my purchase process easy! Thank you Juan for help and I can’t wait to enjoy my new bed!!! "
"We worked with Gerald. He was very helpful and answered all my questions. Our bed arrived approximately when he told me it would arrive. We have been sleeping on our bed for a total of 5 nights. It has been very good. We are still making a few small adjustments but all in all we are very pleased. We chose the Air-Pecic 800. Thanks Air-Pedic for a quality built product.
H. Ohio"
"I wanted an air mattress. I decided on Selectabed this time. I wasn’t happy with my Sleep Number. Gerald, the customer service man was wonderful. He explained and answered the questions I had regarding the bed. He also was very helpful and patient in helping me determine the height of the foundation I also purchased. I am extremely impressed with Selectabed and Gerald and his knowledge and helpfulness.
Janelle Boone"
"Really impressed with the customer service so far. I can't wait for our bed to arrive!"
"Juan was very helpful throughout the process and handled all of my questions and multiple emails with professionalism and expertise. Thank you!"
"I went back and forth with Juan for about 8 emails. He was very patient with all of my questions and was a pleasure to deal with. "
"Knowledgeable product consultant answered all of my questions."
"I haven't yet had a chance to sleep in my bed (delivery is this Monday) but just based on the customer service I've received thus far, I have to give these guys 5/5. I'll report back (if necessary) with a revised review on the mattress. I don't expect any issues considering how comfortable the bed was when I tried it in the store. "
"Overall a good experience, I was a little confused on the website not knowing if you could order online, I eventually ended up calling the toll free number and was able to place the order."
"We did a lot of research and decided to buy from Selectabed, Brian was very helpful and we were very satisfied "
"I don't like spending this much money on line but Juan made the process easy haven't received bed but hope to give a great review of the bed "
"Pros:
Great bed, way cheaper than the competition for the same type of features.
Shipping was fast and the freight delivery company was very flexible with our final delivery date.
2 separate remotes.
Brian was very helpful and answered our questions almost any time of the day, night, weekends, and even holidays.
No tax on the product, since I live outside of California :)
Cons:
Didn't realize the remote was wired, I should of asked if it was a wireless remote, my fault for assuming it comes with wireless remotes."