"I’ve been researching air-type support mattresses for quite some time, starting of course with the largest nationally-known brand. I’ve been to their brick-and-mortar store and tried out a few models, so I had a decent idea what features I wanted, and what features I definitely did not want or need. I’m a researcher...before I’ll spend a significant amount of money like this, I’ll typically spend months pouring over as much information as I can find to be sure I’m getting the right product for the best price. That was true with these beds; I’d been digging thru website after website, comparing one brand to the next, when I came across a couple of companies talking about their 6-chamber beds (Air Pedic and Boyd’s.)

Feeling that I’d gotten my search narrowed down, I focused in on the specifics...what set one company apart from the other. What drew me to AirPedic initially was the longer warranty, the more attractive warranty breakdown (non-prorating for the first 3 years, etc), the medical grade urethane versus rubber air chambers, and so on...it just seemed like Air Pedic was a more well thought out system than anyone else. So, I gave them a call...

Gerald Misemer answered, and spent almost an hour (maybe longer...I can be pretty detailed with my questions), but he patiently and professional answered all of them. And about a month later (on a Saturday afternoon, by the way), when I called back to make the purchase, Gerald again spent another 45 minutes walking me through some options to ensure I was getting what I needed...no more, no less. He told me to expect a 5 week lag time, which is fine...it tells me the company is making MY bed for ME, not just pulling one down from a shelf somewhere in a dusty, smelly warehouse.

If the quality of sleep on our AirPedic 500 (with free Air Flow Transfer System) is as great as the sales experience has been, I’m gonna be ecstatic...and we’ll rested for once. I hope I’m able to update this review once the bed arrives and we log a few months on it...that’s my intent, anyway, because the sale is only part of the story.

So far, so good though!"

"After doing research online I decided to purchase my new adjustable bed frame and matrass from Select A Bed.
Gerald was my sales contact. He was professional and took his time to answer all my questions completely.
He arranged to match a slightly lower price on the frame that I found on another website.
I look forward to sleeping and relaxing on my new bed, thank you for service.
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"I surfed the web comparing products to Sleep Number Beds. I was apprehensive buying something that I had not tested out. After calling and talking to Gerald Misemer I felt very confident that the Air-Pedic mattress and Leggett & Platt base were the products for us.
Gerald was very knowledgeable and answered all our questions and concerns. He was personable, respectful and friendly on the phone. We would work with him again.
The Air-Pedic mattress has the best warranty of the products we were comparing. This company is willing to make it right if there is something we don't like about the mattress. We are looking forward to the arrival of our new bed and future great sleeping experiences.
Thanks Gerald Misemer.
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"So far everyone that I've spoken with has been knowledgeable and very helpful. "

"Heralded awesome to work with. He was very helpful and knowledgeable."

"Amazing customer service when buying the bed! "

"We placed an order for a new mattress and adjustable bed today. After looking for a mattress for several weeks and visiting several stores my husband decided to research Air beds on line and found that Select-a-Bed had an air bed with two chambers. Having had a total shoulder replacement he was happy to know that he would be able to select a different setting for the head and foot from the middle of the bed. The website provided excellent information with our search on which mattress and adjustable bed we wanted, however, after calling for a quote on our selection, we were very pleased that Gerald Misemer, our salesperson, was able to provide us with even more information and what would be the best mattress and adjustable bed for our needs. He was patient and extremely knowledgeable and made the decision much easier. Since they manufacture beds to order, there is a wait period to receive the bed so we will not be able to rate the mattress and adjustable bed until we receive it, but I'm sure we will be very pleased. The customer service so far has been excellent and we happy with our purchase.




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"The gentlemen was very knowledgeable about the product and the competitors product.
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"After doing a lot of research, we narrowed our choice of air mattresses down to two brands. When we called Select-a-bed, we spoke with Gerald. We had a long list of questions about the Air-pedic mattress, the different components of the bed, warranty, potential problems, and many other topics. Gerald patiently answered our questions with as much detail as we required. He helped us select the mattress that was best suited to us, based on information we provided. He also informed us that, should any problems arise, he will be our go-to person. That is important to us.

We just ordered our mattress yesterday, August 31st. Once we receive the mattress and use it for a while, we will update this review."

"I wanted to add to the many positive comments already here regarding Select-A-Bed/Relief Mart's customer service. I'm a very technical guy, do a lot of research and ask a lot of questions. When buying something like an air bed online, it's very hard to compare apples-to-apples because each site focuses on their perceived strengths. That means they might not discuss or show pictures of components that a competitor does. My sales rep, Juan C., was very patient with my multiple emails and phone calls, and did his best to answer my questions. If he didn't know the answer off the top of his head, he got the answer back to me the same day. He even had someone in the factory take some pictures for me so I could see the components I had questions about. While there might be one or two features I wish were more like a competitor's, Juan was able to help me feel comfortable that I was making the right decision for the best overall product. The only hard part of this purchase will be waiting for a wonderful, new bed, that's built to order, to be delivered!"

"The experience we had with Relief-Mart was very positive. Gerald, our salesperson, spoke to us about our needs, took time to explain the differences in the mattresses and gave us time to confer without pushing us to make a decision. We were sold on the ease of our experience in comparison to the competition. Working with Gerald was far superior to the treatment we received elsewhere. We never felt as though we were in a factory, competing for someone's sales commission. There is a small, family-like feel with personalized customer service. We are very pleased with our experience thus far and cannot wait for our new bed to arrive!"

"Coil mattresses and my body haven't gotten along well. We loved our water bed 25+ years ago but my wife developed an inner ear problem and waterbeds, even with good baffling, were no longer an option. While visiting siblings, I found out about their very positive experiences with adjustable air mattresses. While researching companies, I came across Selectabed with its flexible design options. I called and talked with Gerald who is the Floor Manager at their showroom store. He was very friendly, courteous, and helpful. After listening to my needs and concerns, he asked more questions so he could explain the most appropriate options for my situation. If I didn't fully understand some of the industry jargon, he took the time to explain in lay terms so that I could order exactly what I needed and wanted. There was no sale or upgrading pressure at all - he was only interested in helping me get what I needed. Buying from Selectabed was a very positive experience. I can't wait until my new mattress is delivered and setup - looking forward to sweet dreams and a comfortable night's rest. Thanks Gerald (and Selectabed)! "

"Seller did a nice job of matching a competitor's price. Took a couple emails back and forth and a phone call to finalize the purchase but saved $1800 over list price of competitor."

"We just ordered our new mattress- the air-pedic 600. We called in as we had a number of questions on the product and comparisons between versions. Juan was very direct and honest- he knew the products and was able to answer all our questions. This was a much better experience when dealing with someone in house versus a third party. We were happy with this process and ordered the bed.
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"Having used a Select Number bed for 14 years it was time to replace it. We shopped several air bed competitors and settled on Select a bed Airpedic 800 Split King with adjustable frame. The primary reason was the ability to alter pressures in the three chambers for spinal alignment and comfort. Juan was my primary contact and he was extremely helpful as was Dr. Schwartztburg and Gerald in our purchase process.
We are eagerly awaiting the arrival of our new mattress and adjustable mattress.

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