"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"My wife and I visited the Selectabed showroom to do some fact-finding. Well, after an hour of personalized care from Gerald, who answered all of my pre-researched questions, as well as a bunch more that came to mind as I learned more, we took a short break. After a caucus in the car outside we decided on a new King size Air-PEdic 1000 and a Leggett and Platt S-cape 2.0. On the one hand we were just fact-finding. On the other, we realized that we had no questions left. Everything was answered. So we returned to the showroom to interrupt Gerald's lunch and process that order. There was no hard pressure selling, just a pleasant experience. The sales experience was wonderful. I'm looking forward to the delivery and set-up process, and will keep y'all posted as to that as well as our product experience after we've spent time sleeping on the new bed."
"Gerald Misemer was our contact from the first inquiry to the purchase of our Selectabed. He was professional and informative. Looking forward to a deep sleep."
"My husband and I had been studying different mattress companies, comparing costs, designs, warranties, ratings and reviews for several days. We chose Selectabed based on our findings and gave them a call. I was very pleased with the professionalism and kindness of our salesman, Gerald. He was not at all pushy and answered our questions with ease and expertise. I could tell that he was confident in the mattress (and company) and the information he provided just reinforced to us that the mattress really sells itself. We have a 120 day trial and 30 yr warranty which exceeds other companies' offers. I am more than pleased with what we've experienced thus far with this company and I like the fact that it's all American-made. I expect this to be one of our wisest purchases."
"I found the Selectabed sales staff to be very knowledgeable about both the Selectabed product line, as well as competing products. Stephanie was able to compare/contract the Selectabed product line to the Sleep Number product line and her knowledge was very useful in my being able to determine that Selectabed's product was actually superior to Sleep Number from the standpoint of design."
"I was originally looking into a sleep number bed, but ran across this company. Gerald answered all my questions (and I had a lot of them) and he did not feel like a salesman, but felt like an actual human being talking to me. I am very impressed with the customer service, price and confidence that this company has shown me so far. I can't wait to get my bed! "
"We spoke with Gerald yesterday about the Air-Pedic air bed. We have been researching mattresses and the possibility of buying an air bed. Gerald was very helpful and knowledgeable in answering our very detailed questions about the bed and then followed up with a detailed email recapping our conversation. After further research we felt very comfortable ordering our bed from the company and look forward to receiving it. Thanks again Gerald!
Regards,
The Byerly"
"Juan was able to answer all of my questions and I bought a new mattress and adjustable base over the phone. There was no wait. Juan was the person who answered the phone and he was the one that completed my order. He was easy to understand, and clear and succinct in answering my questions."
"Gerald was great to work with!
He helped us narrow down our needs.
This was a huge decision for me and my husband. As you can imagine we both have different needs in mattress. We have decided on one 1000 and one 800. The order has been placed and it feels like Christmas waiting for the call that they have it ready for delivery!!! They prepared us for 3 weeks but..... hopefully something crazy happens and they call much sooner "
"Happy with discussions about the bed. "
"I went back and forth about which air bed to purchase and visiting the showroom in Agoura Hills made all the difference. Showroom is beautiful and customer service is top notch. I looked at the competitors beds first but their customer service was lacking. I was hesitant to purchase a mattress without feeling it first so visiting the showroom made the purchase less of a "leap of faith". Being able to sit on these beds and take them for a test-run sealed the deal for me. I look forward to a good nights sleep! "
"Sales rep was great at answering all of our questions, and ordering was easy. "
"I just ordered my Air-Pedic 800 mattress and adjustable base. I emailed first about a week ago,and they replied promptly with my exact quote and no hassle. Today, I placed my order and everything was just as the quote. Stephanie, my sales rep, was very knowledgeable, and it was a pleasure to do business with them. Looking forward to my new bed!"
"The gentleman that took my order was very helpful in answering any and all questions I had about the 500-2TWXL-AF Twin XL Size Air-Pedic 500 Mattress. He added Airflow Transfer to my mattress at no additional charge and threw in a Organic Cotton Stretch Mattress Protector as a way of saying thank you for your order. He informed me that it would take 3 to 4 weeks before I would receive my mattress due to their build based on order process, so I cannot attest whether or not the bed will solve my lower back pain when sleeping on my side just yet. Although the bed is a little more pricey than the sleep number I currently have, I do consider being able to sleep without having pain will be well worth it if the Selectabed works for me. The 120 day trial period, along with customer support was a definite plus in helping me decide whether or not to make the purchase. Anyways, I’ll see how it goes and post reviews after sleeping on I get to sleep on it for a while. "
"Gerald made buying a bed and mattress easy. He helped me pick the right one for me. I would recommend him."
"In working with Gerald, he could not have been more kind and helpful."