ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2018-08-27

Excellent Feedback and Advice

"My advisor Brian was of great help. I naturally always tend to select the most expensive model possible (bad trait) but Brian helped me pick the best model bed for by needs, which tended to be more firm of a mattress. I kept trying to upset myself, but Brian really kept me oriented to the best bed. I then asked questions about adjustable beds, did my own research, and again with Brian's input selected a Leggett and Platt model that I think will be perfect. I'm a research type person and Brian handled all of my technical questions immediately."


Verified
5/5

2018-08-26

Customer Service was Great

"Called last week to get a bed ordered. Customer service was friendly and did a very good job explaining."


Verified
5/5

2018-08-25

Terrific

"Juan was very helpful answering all my questions. I researched the three top air mattress companies and made my final decision to end with Select-a-bed. I chose select-a-bed for it's three zone design , but the fantastic customer service sealed the deal."


Verified
5/5

2018-08-20

great help with selecting a model

"I really liked the help I received to make my purchase. It was hard for me to decide between AirPedic and Sleep Number but with their help I feel I made the right decision."


Verified
5/5

2018-08-20

Great products with excellent customer service!

"Juan was the employee who helped in putting our mattress order through. He was extremely polite, very efficient and knowledgeable! Great experience and will highly recommend to all to go through this great company."


Verified
5/5

2018-08-19

A+ Customer Service by Gerald

"My husband and I just ordered our Selectabed. We went to the showroom based on the reviews of previous customers - not only about the product, but about the customer service that the company offers. Gerald, our salesperson, walked us through the different mattresses and what would work for our individual needs. He was patient, informative, experienced - but not pushy. A company cannot ask more of any employee than what Gerald gives his customers. We can't wait to get our bed. Thank you, Gerald and Selectabed. "


Verified
5/5

2018-08-18

Air-Pedic 800

"I emailed customer service with some questions and received very detailed information in response. I followed with a call with a few more questions and to place my order. Mr. Misemer was very thorough and professional. I appreciate a company that provides excellent customer service and so far, I am really impressed. Marsha Bloechl"


Verified
5/5

2018-08-15

Awesome

"The response time on my email was less than a day and sales staff great ."


Verified
5/5

2018-08-15

Responsive service with great detail

"I asked a pretty simple question to a general email address and Gerald Misemer got back to me very promptly with a great amount of detail and formatting which made complete sense and which, consequently, made it much easier to make an informed choice.
He stuck with me through numerous questions and got me to the point of sale.
Hopefully, this review gets through to his managers because he stood far and above other sales associates.
"


Verified
5/5

2018-08-14

Dreamy

"My husband and I were shopping around for a new mattress - we tested many - but wanted a Selectabed type of mattress. We were referred to this company from an actual (local) competitor. We did our research, read many reviews and comments....the end result we ordered, we have slept, and we are very satisfied with the mattress. Along with a good product, we found the Customer Service to be excellent - knowledgeable and very flexible to our delivery requirements. We highly recommend Selectabed - I am glad we made the purchase!"


Verified
5/5

2018-08-14

Air Pedic 900

"Gerald answered all of my questions in a very knowledgable and professional manner. Excellent company to do business with."


Verified
5/5

2018-08-09

Great service great bed

"Super efficient and helpful. Love the bed so much I bought one for my Mom!!
"


Verified
5/5

2018-08-07

Excellent custom tailored service

"Stephanie helped me pick the right bed. She consider our height, weight, softness, other beds we had tried, etc. She was informative and responsive to our follow up requests. The bed we bought seems to be produced in a more heathly fashion than an alternative we were looking at, at a better price, higher quality materials, and more customized to our needs. We are excited about our initial customer service experience and are both hopeful and confident the delivery and bed will live up to those same expectations. "


Verified
5/5

2018-08-06

Staff assistance in sorting thorough all the choices.

"Gerald Misemer was very helpful and used his product knowledge to help us decide on our purchase. From their placing the order went smoothly and quickly. Can't wait to try it out!"


Verified
5/5

2018-08-01

Mattress Shopping Help

"My wife and I slept on a Sleep Number bed for years but there was never a number for either of us to prevent back pain so we tried many top rated mattresses and bed-in-a-box offerings with no luck. We went back to Sleep Number and their i8 mattress seemed better with it's soft topping but I was aware that it only had a single air-chamber per side and began looking for multi-chamber air beds. I found several but the best ratings and options were at Select-A-Bed with 6 chambers. I called to find out more and Gerald Misemer at Relief-Mart took the time to answer lots of questions and helped pin-down the best options for my wife and I given our size, weight, problems, how we sleep and so on. He was genuinely concerned that he found our best option and I ended up getting an Air-Pedic 800 mattress with a Split-King Adjustable frame. His recommendation was not for their more expensive mattresses that I was considering (and they have lots of options) and also far less than the equivalent Sleep Number configuration. The described construction of the mattress was in every way better quality, better edge support, built to last longer and cooling air transfer with a lumbar support middle chamber that Sleep Number doesn't offer. I am anxious to get it and will report back then but very impressed with Mr. Misemer and his staff's politeness, patience and customer attention."