"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"l was looking on line for a new bed and came across this brand... Gerald the sales rep. was so full of information.. sold me on this bed... so looking forward to sleeping on it. "
"Received great answers to questions and willingness to discuss options and features of various lines. Explained features, construction, usage styles, warranty, expectations, and cost. Felt comfortable placing an order."
"I spoke to Stephanie and she was outstanding, giving me tons of information did not do the hard sell, which is when they say you got to purchase today or the special pricing is gone for good.. Stephanie answered all my questions (and there were lots of them) and after that conversation I decided to wait and do some research. I called back and asked for Stephanie and we continued our discussion, then I purchased the bed. Great customer service with a fantastic attitude. Thanks Stephanie"
"I dealt with Juan. He was very pleasant to deal with and made me feel confident I had made the right choice. I have not received my bed yet but I suspect it will be a non event. Meaning; They will come to my house deliver and set up my bed within 4 weeks. They have a white glove treatment that I am looking forward to. They have a policy where it already comes put together so I don't have to wait for boxes to arrive. After I get the bed I hope to have another opportunity to write another review one that will be more detailed."
""we spent the last three weeks researching new mattresses. liked the feel of sleep number air support so we began to look into air beds and found air pedic. preferred the 6 chamber support over just two chambers. we also liked the select-a-bed air flow transfer system. and that the bed ships assembled. Gerald was very knowledgeable and forthcoming about his products. he did not over sell or push us into a decision. after a second call and more questions for Gerald, we decided to purchase the air medic 400."
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"I was first shocked to have a live operator answer the #800 and direct my call. I was passed to Gerald with only a few second wait time. This was the first big important purchase of my new marriage and I wanted to get it right. He spent an hour and a half explaining every detail of the different mattresses, adjustable bases, comfort, personal needs, materials, warranty, pros, cons of different manufacturers and answered every one of my questions on the spot. No checking with anyone else first. Even walked me through the check out and verified my shipping. I'm very confident in my purchase so far. I just hope the mattress is as good as their service!
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"I emailed Juan Cortes for information and he responded promptly and fully answered all my questions.
On ordering on my phone, Gerald was courteous and made sure the order was correctly recorded.
Looking forward to getting my bed."
"We just ordered a airpedic 600. The saleswoman was very nice and answered all our questions. Can't wait to get the bed."
"I had done some research on purchasing a new bed. We had decided on the AirPedic. I called Gerald with some questions. He was very helpful and answered a lot of my questions before I even got to ask him. There was no pressure to purchase and when I called back to buy one, there were extras that were offered but no pressure to purchase them. I am looking forward to the bed arriving."
"Very good experience with Selectabed. Juan (sales person) was very knowledgeable and helpful. Not a high pressure sales job just making sure we were getting the right bed to meet our needs. Thank you!"
"I initially had email correspondence with Juan who was very responsive and gave me enough information to start my search. Then I talked with Gerald several times over the past few weeks as I narrowed the search and placed an order. He's always been very thorough, informative, patient, friendly and polite. He wasn't a hard sell, but helped me decide which bed would be best for us.
I can't wait to receive the final product!"
"I went into Selectabed after having gone to other local mattress retailers. The sales staff at Selectabed are no-fuss low pressure, highly informed, and made my buying experience a pleasure. The showroom was also welcoming in its decor and layout. I appreciate some of the extras that the salespeople through in as well. I could tell they truly wanted me to have the best quality mattress."
"I emailed asking questions about their products. They answered very promptly and when I called they were very courteous and knowledgeable. All around it made for a very pleasant buying experience."
"We just ordered our new mattress and base but the experience so far as been wonderful. We have worked exclusively with Gerald Meisner as to the particulars of the various products and he has been absolutely great. He gets back to you promptly, never makes you feel like he is rushed, asks excellent questions to guide you to the right product(s) for your sleep needs, has an excellent working knowledge of competitors' products and provides extremely thorough product information so you can make an informed purchase. In addition, he is very transparent when providing information related to the warranty, when you can and can not return an item, etc. If the rest of the experience is as good as Gerald's customer service we will be very happy customers. I have very high expectations and so far Gerald has exceeded them and represented the company well. "
"Gerald did a great job in explaining and walking through the buying process. Very detailed and thorough. We look forward to better sleep!"