"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"So glad we chose Selectabed, all our questions were answered which made the purchase easy. Very knowledgeable and understanding. Would definitely recommend contacting them if you have any concerns"
"Agent was knowledgeable, efficient and a pleasure to deal with. Transaction completed promptly."
"Very pleasant experience."
"I was in the market for an air adjustable Split King bed. Called Selectabed and was connected to Gerald. He was very helpful and informative and seemed to give great advice. No hard sell. No up selling, just asked good questions and gave sound helpful advice.
I especially like the 30 yr. warranty. The bed will be delivered in about 3 weeks or so. I'm sure it will live up to it's reputation. I'll do a further review once I collect a few weeks sleep on it.
Rich"
"I am in the market to buy a premium air bed to address my lower back issues and also replace my old traditional box spring mattress. I was leaning towards purchase of Sleep Number bed after visiting their store (P5, as I like firm mattress experience). I came back and did some research online for comparable options. Based on the research, I short listed Sleep Number, NightAir, Innomax, and Airpedic. Out of these four, Airpedic (traditional 600 model) came out to the winner. Excellent customer service (Gerald Misemer), warranty, quality of materials (no health hazards, all made in USA), durability, past owner satisfaction ratings, sleep quality, number of adjustable air chambers (6 on split king), return policy, and number of unique settings (89) made Airpedic the winner for me. Thank you Gerald for patiently answering all my questions and addressing my concerns. I am eagerly waiting for my mattress to arrive. I hope to have the same five star sleep experience, as I had with the customer service so far on my purchase."
"Stephanie the customer service agent who helped me with my order was excellent. She was very patient and answered all my questions. We look forward to receiving our new mattress."
"I placed my order after a preliminary phone conversation. The agent was professional, courteous and frank, with a no pressure conversation. All of my questions (and I had several) were answered promptly, and I can only hope the rest of my purchase experience is as pleasant as placing the order."
"We enjoyed the testing of the various mattress' and found the one that suited us best. Our salesperson Gerald was friendly, helpful and very informative. WE are looking forward to a better nights sleep."
"The relief-mart team has been very helpful, providing all the information we needed to make a decision. When I contacted Customer Service to inquire about Presidents Day sale pricing they were very responsive to my questions. It's been an overall good experience so far!"
"Placed order today with Juan....so very helpful!! Looking forward to a good nights sleep."
"I called in to ask questions about the differences between their mattresses and the sleep number mattresses. The representative was able to walk me through step-by-step both the commonalities as well as differences between the mattresses and helped me make a very informed decision. I’m excited to receive the mattress and hope it’s as pleasant as I expect."
"The process to select the bed was easy. The sales rep was knowledgable about our previous bed which was a select number bed. She made recommendations that were best for us after discussing a number of questions about our sleeping patterns and made the process painless. We liked the additional features Selectaed had to offer and the price savings. We look forward to getting our new bed."
"The past couple of days I have been scouring the internet reading about adjustable beds. I have several friends who mentioned Sleep Number was their favorite... Clearly they didn't do their homework! I started reading about Selectabed and was tickled that is was made here in the USA. The more I read, the more impressed I became. The Air-Pedic mattresses! The 30 year warranty, the airflow technology, 6 chambers, 120 day trial period and the prices. I can't even begin to explain how excited I am to get my new bed. Juan was so very helpful and answered all of my questions. This was by far the easiest purchase decision I have made in a very long time.
For many years, I have suffered with severe sleep apnea, where I stop breathing 111x an hour. You know its not good when you go in after your sleep study and your doctor says "Oh, you're the one". On top of the apnea, I also suffer from non-REM narcolepsy. Kind of a cruel joke from above. I can literally sleep every minute of the day but never hit REM or delta sleep. Nothing like an insomniac narcoleptic!
So you can see why I am excited... I now have my narcolepsy under control and I'm hitting REM. This bed is my gift to myself."
"I had the pleasure of working with Gerald, who provided exceptional customer service. He is very knowledgeable about their various products, answered my many questions in detail, and spent additional time describing the components and features of the Air-Pedic mattress. Gerald was always very polite and patient, and there was never any pressure to buy the mattress or any additional items. After our first phone conversation he followed up by email with a detailed summary of the information and pricing. Ordering and payment process was simple, and the mattress arrived several days sooner than expected. I had a couple of questions following delivery and set-up, and Gerald was again very helpful and informative. While it’s too soon to comment in detail about the sleep experience with the mattress, after it was delivered and set up I got on the bed just to try out different settings but fell asleep within minutes.
Thanks for the great customer service and purchasing experience!
TL
"
"Appreciated Gerald going with my flow and questions"