"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"I ordered a bed and it came a few weeks later. The salesman was easy to work with and the options were fairly straight forward. "
"My experience with Selectabed was a good one. I made numerous calls to them and they were very patient in answering all of my questions and helping me make a decision on the right mattress and foundation for me. I would definitely recommend this company to anyone looking for a new bed. P. Jeffrey, Claremont, CA."
"My husband & I decided it was time for s king size adjustable bed but we didn’t know what kind. We have queen sleep number now but I had heard about tempflow mattresses on a blog. The lady was very health conscious & had always had organic mattresses. She went with tempflow & was very happy. So I emailed for pricing & Juan walked me through the process & recommended either the flexia or the copia based on my answers. I was very nervous about ordering a mattress online. He put my fears to rest. My husband even called to ask questions & was satisfied that we should get the copia. I just ordered it so we are anxiously waiting to try our new bed in our new Home in April. Juan was wonderful to work with. He did not push me just patiently answered all my questions. This was a great experience & I know we made a great decision. Greatest customer service ever! Thank you Juan! Mary & David Hicks"
"From first contact through purchase it has been a great experience working with the sales staff at Selectabed. We are demanding customers who are weary of shopping for beds. Despite our skeptical attitude, our sales rep (Juan) was patient and helpful and followed through answering every question. We are looking forward to receiving our bed and hope that it lives up to its great reputation. "
"After a few months of researching for a new air mattress, I finally picked the 800 series selectabed. I had many questions because I was trying to replace the one I bought from Sleep Number Bed. I didn't have a good experience with that company. They were very patient with me and they were not pushy. I explained my medical issues and they suggested a bed for my needs. I just received my mattress last week and I love it!! It feels so good to know I can pick up the phone and get my questions answered. They are most helpful and do not make you feel as if you are a bother. "
"answered all our questions completely"
"While we were searching for a new mattress for our son and his wife, which would be similar to the air mattress that we currently have and like, but not an Air-Pedic, we came across the information about the Air-Pedic mattress and it sounded wonderful. We called to find out more about it and spoke to Juan Cortes and he was VERY helpful and answered all of our questions and did not at all pressure us. After reviewing all of the information with our family, we felt very good about ordering the Air-Pedic 800 and called Juan back and ordered it. He went out of his way to make the sale a very good one for us and was a joy to speak to. We are now waiting anxiously to receive the mattress!! Thanks again Juan....you were wonderful!"
"Gerald Misemer was great. He answered all my questions, and then some. Gerald made the process simple, and he was an awesome listener. That’s really important. I’ve have 3 miserable nights, and decided today was the day for the new mattress. Gerald was such a nice guy, with his help we ordered the Tri Pedic Platinum Memory Foam Mattress."
"My husband and I were looking at Sleep Number beds and Air-Pedic beds. The Air-Pedics seemed to have more features for less money and they get higher ratings on the SleepLikeTheDead mattress rating website, but I still wasn’t sure about buying an Air-Pedic because I’d never heard of them. So I started an e-mail conversation with one of their salespeople, and I was so pleased with that experience! I’m very much a “details person” so I asked Juan *many* questions over a 2-week period. Some salespeople would have been annoyed by that, but he was always very patient and professional and courteous and always gave me thorough answers. And he NEVER pressured me to buy anything, which I really appreciated, because I HATE that from salespeople. Since we’re spending thousands of dollars on a mattress and base, it was very important to me that I have excellent interactions with the salesperson, and Juan gave me exactly that. I’m really looking forward to receiving our new bed!"
"Worked with both Juan and Brian who answered my questions thoroughly. They are very knowledgeable of their products and competitors. The ordering process was very smooth. I should receive the bed in 3 to 4 weeks and will try to post an update about the actual product. It's difficult to order a bed without having touched it but having something to compare with does help (I went to their competitor's store)."
"Stephanie did a great job following on my intial vist to the store. Came back and purchase the mattress I was interested in...."
"Very knowledgeable and quick service!"
"Our salesman Juan was very helpful and no high pressure tactics
Beds are very high quality "
"So far, the customer service has been great from ordering the bed to following up on the status. We have had a Sleep Number bed for over 20 years and have finally decided to make a change. The sales staff were great helping us to the understand the differences between a few of their air beds we were considering. Also a plus..their air mattresses can be used with Sleep Number bases so we did not have to purchase a new one. We are looking forward to getting our new mattress!"
"Gerald was very knowledgeable and thoroughly answered all my questions."