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Product & services pricing
0.00/5
Chance of future purchase:
4.43/5
Shipping & packaging:
0.00/5
Customer service:
4.17/5
Return/Replacement policy:
0.00/5

Verified
1/5

2024-07-16

Have not received order nor shipping details

"Order placed on 7/8/24, as of 7/15/24 when I received this opportunity to review my purchase, I still have not received any communication regarding shipping details nor the item I ordered. "

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Verified
5/5

2024-07-15

Good prices & great packing/shipping. I'll buy again!

"Good prices & great packing/shipping. I'll buy again!
"

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Verified
3/5

2024-07-15

Service

"Service was okay and did what I asked. The exception to this is that my radio was on a different station and the settings I see on the odometer area were not where it was when it brought in. I appreciate the service and the guys who do it but there is absolutely no reason to rearrange any setting. "

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Verified
5/5

2024-07-13

Great 1st experience

"I am very pleased with the packaging of my oil pan and hardware, and I am especially thrilled with the sale pricing.
Amazon spoils us all, but I received my part in about a week; not bad at all.
Thank you!
"

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Verified
4/5

2024-07-12

Serra Toyota Online Parts

"Serra does a good job but they are extremely slow in ordering parts, receiving parts and contacting the customer. I've ordered from Ourisman Toyota (formerly McGeorge Toyota) and they are quick as lightning getting your part(s) to you. I had my lower/upper ball joints order in hand within three (3) days with Ourisman. With Serra, it could take 5-12 days. If you're not in a hurry, Serra offers some great deals."

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Verified
5/5

2024-07-09

parts department

"Excellent customer service!"

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Verified
5/5

2024-07-08

Great service

"Service was great as always!!!"

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Verified
5/5

2024-07-08

Excellent Parts Service

"Have been ordering parts from Serra Toyota and will continue to do so. Great product descriptions, great prices and excellent delivery times."

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Verified
5/5

2024-06-27

TRD Skid Plate

"Ordered the TRD Skid Plate and Skid Plate Hardware Kit for my Standard 4RUNNER Off Road SUV and my order arrived perfectly. The shipping was faster than I expected but I should have some time to slap this bad boy on this weekend, thank you for your terrific service. "

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Verified
5/5

2024-06-25

Great price and fast shipping.

"Best price in town with free shipping! "

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Verified
5/5

2024-06-25

Great Experience

"Awesome service and easy ordering with a quick delivery"

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Verified
4/5

2024-06-24

No center caps

"Order some rims didn’t come with center cap, Serra Toyota should have better detail on the rims that center cap is not included and should be purchased separately. "

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Verified
5/5

2024-06-13

Best price around

"Purchased a cold air intake for my 2018 Tundra and with free shipping and no taxes it was a GREAT deal. Thank you Serra Toyota of Decatur. "

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Verified
5/5

2024-06-08

TRD skid plate

"Great product and fast arrival. Very happy!"

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Verified
5/5

2024-06-08

Valued Toyota Dealer for Parts

"I purchased the dashcam for my Prius. So far, it is a very positive experience. No problem finding my item. It has reasonable discount pricing. Buying process is easy and simple. They shipped out my part in a couple of days via UPS. Tracking info emailed to me as it is on its way. Buying parts from online Toyota dealer is better than buying it from local dealer."

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