"Discounted oem parts easy to find and free shipping made for a great purchase! "

"Great website and fast service it appears"

"EASY TO USE WEBSITE. ENTERING VIN IS ALSO A MUST TO GET THE RIGHT PART..."

"These guys were $500 cheaper over similar order from sparksparts. They wanted to charge me almost $300 in shipping even with free shipping? Thanks serra for being honest..."

"The site is slow to load. Not sure why"

"Only issue was ~$12 shipping/handling shown at checkout but then charged $18+ during payment. Still, your price for this item beat my local Toyota dealership’s by a wide margin."

"The tool for matching VIN # to the parts needs improvement. I put in my VIN and the tool gave me the floor mats and cargo mats for my vehicle. When I called about buying in person, confusion set in. I am so glad I called. The tool suggested the products for the HYBRID model, which mine is not. I'm over a hundred miles away from this dealership so a return within 15 days would have been costly, time consuming and just very inconvenient. I'm writing this after I placed my order with a free shipping promo code. The confirmation email says they may be calling for additional shipping charges. I'm hoping that doesn't happen. If it is indeed free shipping this will remain a wonderful shopping experience. If they want more money to ship I may cancel the order and pay full retail at a dealership closer to me."

"Just bought a 2020 Highlander and loving it!! Live in Madison but drive to Decatur bc service is so excellent!"

"Easy, fast, confidence inspiring.."

"Easy, great transaction..."

"Looked for a foldable rear cargo mat for my 2012 Highlander through out the internet. Serra Toyota was the only location that had exactly what I was looking for. "

"customer service was very helpful"

"Great to find OEM parts at competitive prices and easy to find"

"Website easy to use for the most part, price was not what I expected, awsome"

"Good price! Way less than other dealers."