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Product & services pricing
0.00/5
Chance of future purchase:
4.22/5
Shipping & packaging:
0.00/5
Customer service:
3.75/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-03-20

"Couldn’t fine better price;fast shipping
Very satisfied
"


Verified
5/5

2021-03-18

great prices and great service

"The parts guys are great. They are very helpful and accommodating. "


Verified
5/5

2021-03-18

Excellent Service

"Fast easy and exactly what I was looking for. "


Verified
5/5

2021-03-15

Great customer service in the Parts Department

"I ordered a part with the wrong number, when the package arrive I was so disappointed. I'm in MA and gave a call to Eric who was able to find the correct part number and issue a RA for my original package. He was great to work with and I appreciated the time and effort he put into helping me find exactly what I needed. Both packages arrived within days and the correct part is now installed and works great. The only thing I was saddened by was that my own local Toyota dealership couldn't be bothered to help and ironically they were the ones to give me the wrong part number. Well done Serra Toyota! "


Verified
5/5

2021-03-14

Great service

"Received my order within a couple days of ordering."


Verified
2/5

2021-03-12

Too soon to tell

"After placing my order I didn’t get any type of email confirmation or any other indication of when I’d receive my order or that it was even processed. "


Verified
5/5

2021-03-12

Easy purchase, quick shipping

"Easy online purchase, quick shipping, and status emails. "


Verified
5/5

2021-03-11

Fast shipping

"Fast shipping and easy to buy"


Verified
5/5

2021-03-10

"Fast delivery, box look good."


Verified
5/5

2021-03-06

Trd skid plate

"Excellent pricing
Only issue,box torn and part of the finish rubbed off
But that’s more of a shipping issue
"


Verified
5/5

2021-02-17

Always a great experience

"Shopping at Serra Toyota Decatur is always easy and hassle free. The staff are professional and friendly. The facility is always nice and clean. They are always willing to go the extra mile to make sure the customer is satisfied. "


Verified
5/5

2021-01-28

Part delivered the next day. Great service

"Thanks for the great service."


Verified
5/5

2021-01-19

Best place to buy a car hands down!!!!!

"Evan was very helpful and made sure we got the car we wanted for a great price. So thankful for a wonderful salesman. We absolutely love our 2020 Toyota Camry SE."


Verified
5/5

2021-01-13

Ordering parts.

"Everyone was very helpful."


Verified
5/5

2021-01-12

Just awesomeness!

"Eric was great! He replied promptly within minutes of my email and processed everything quickly. Probably the best online purchased I have ever experienced. "