"Sales team reached out to me and immediately answered my question , A++++ Highly recommended super seller customer service "

"The Parts department team went above and beyond to help me purchase a discontinued part they happened to have in stock. I cold called them from Virginia and ended up having several interactions with this team while they made sure to figure out how I could purchase and have this item shipped! Thank you, Thank you, Thank you! What an amazing team!"

"Everything is fine except after entering my VIN number to insure that the part was correct and would fit my vehicle, there was a box required to be checked to accept that it is my fault if the part is not correct and does not fit. As long as the part fits, it won't be a problem."

"Great price and excellent packaging."

"Ordered a part I needed {online) and it arrived at the parts counter at dealership early the next day. Nice "

"One of the best service, my all next parts purchases will be here. Thanks "

"Austin provided excellent customer service. The whole process went smooth, from the shopping experience to the financing. I highly recommend Serra Toyota. "

"Nothing like waiting 8+ days for an order to ship for some parts you need- no communication, and attitude when I followed up about the order. Definitely won’t use this dealership again. "

"Ordered some Toyota parts for my MK4 Supra. Never had an issue with anything and the process is straight forward. I will buy again soon."

"I order sone brake pads fir my 2019 Tundra and the parts manager cancelled my order with an explanation these parts were on back order with no expected date for parts. This is why I constantly perfer to order parts from this dealership. "

"My experience was excellent."

"Great service as always with the lowest price. "

"Delivery was super fast and items had been packaged very well!"

"I've bought parts online from Serra Toyota before. As in the past, service was excellent. It turned out one part that I needed was discontinued and no longer available. However, Eric quickly replied to my emails, even over the weekend. On Monday, when he was at the office, he confirmed the part in No Longer Available. While I was disappointed the Toyota discontinued the part (i.e. #2 parking brake cable for a 2004 Tundra Double Cab), I appreciated the great service I received. Email communications was quick and easy. Thanks Serra Toyota of Decatur! "

"Great dealer, I love working with them. "