"Great experience ordering parts that were delivered early."
"Parts guy was awesome and friendly "
"I'm giving 3 starts because I ordered parts two days ago and I have yet to receive status update or tracking information. "
"You sent this too early, I don’t have the part I ordered yet! "
"Most people shy away from purchasing item from dearlerships ( prices usually higher) I ordered mats for my toyota from Serra Toyota. The price ( less then Amazon : ) was great and delivery was quick.I Will definately be ordering additonal items in the future.
Thank you"
"Eric was quick with responses and answered all the questions I had. The shipping was fairly quick as well."
"Mike Mcloud excellent general manager."
"I ordered parts almost a month ago nothing was shipped and I never got my parts"
"Website was easy to use and easy to complete transaction. "
"Mi placed my order on Saturday, today is Monday, no order confirmation yet, nor any communications at all"
"They were every responsive on getting my order. "
"Received excellent customer service from the parts department"
"Ordered parts for my car and received them promptly and at a reasonable cost. Thank you for being there for me!"
"Nice people,great prices..."
"I called the Parts Department to get the Part Number for an outside door handle for a 2004 Tacoma Pre Runner front door Passenger Side and told the the young man I need the door handle for the Front Door Passenger Side. He asked me if it was the Left Side or the Right Side. I told him the Passenger Side. He gave me the Part Number for what I thought was the Passenger Side but when I got the part today it was the Drivers Side. I NOW understand the Left side and Right side is decided by your perspective as if you are in the Drivers Seat. I left the door handle to be returned and got the Part Number for the Right Side (Passenger Side) Door Handle so I can order the part needed. I had called before to get part numbers for different parts without any problems. I'm thinking this is a ONE TIME Oops and have Total Confidence in personnel in the Parts Department. Harold"