"Waited 6 weeks for Toyota of Laredo to complete my order. It never happened, so I tried Toyota of Decatur. Had my order within 10 days. It was complete and extremely well packed, and I paid less. Not sure who runs their online parts department, but they deserve a raise and a promotion."
"It was very nice to get a great deal on OEM Toyota parts. Thank you Serra Toyota!"
"Always get the best price here. They communicate well. I wish I could get car (12 volt hybrid)battery ship for me to me."
"Ordered a part through Toyota, got a genuine part in 2 days, picked up at dealership, perfect fit, problem fixed. Smooth experience "
"Probably one of if not the best parts dept in the country. "
"Bought car and brought back for mud guard installation. No issues. Detailed the car exterior. All is good."
"Quick to ship! Excellent dealership!"
"Good service He sent me the total option list
Thanks again for your help "
"Sales team reached out to me and immediately answered my question , A++++ Highly recommended super seller customer service "
"The Parts department team went above and beyond to help me purchase a discontinued part they happened to have in stock. I cold called them from Virginia and ended up having several interactions with this team while they made sure to figure out how I could purchase and have this item shipped! Thank you, Thank you, Thank you! What an amazing team!"
"Everything is fine except after entering my VIN number to insure that the part was correct and would fit my vehicle, there was a box required to be checked to accept that it is my fault if the part is not correct and does not fit. As long as the part fits, it won't be a problem."
"Great price and excellent packaging."
"Ordered a part I needed {online) and it arrived at the parts counter at dealership early the next day. Nice "
"One of the best service, my all next parts purchases will be here. Thanks "
"Austin provided excellent customer service. The whole process went smooth, from the shopping experience to the financing. I highly recommend Serra Toyota. "