"At the time I placed my order I saw it would be ready to pickup in 1-4 days. I ordered on Sunday and called on Saturday to check my order status. The Serra Toyota Decatur employee who answered the call was not at all helpful. He just asked how many emails I’d received and told me if I haven’t gotten a email that it is ready for pickup then that means it is not ready. He never asked for my confirmation number to see if he could check on the status. When I did finally receive the email and went in to pick up my order it took forever. They looked in the back for it for 15 minutes, no exaggeration."

"Looking for a set of rims to fit my truck. They had the TRD which outstanding BEAUTIFUL!!!"

"Great service and customer support. "

"The product is well made and the shipping is pretty fast as well as the packaging was well taking care of."

"Easy to find parts and cheaper than everyone else. "

"I had a great experience this time Great people helping me "

"I’ve not received anything yet not even a tracking number!"

"Waited 6 weeks for Toyota of Laredo to complete my order. It never happened, so I tried Toyota of Decatur. Had my order within 10 days. It was complete and extremely well packed, and I paid less. Not sure who runs their online parts department, but they deserve a raise and a promotion."

"It was very nice to get a great deal on OEM Toyota parts. Thank you Serra Toyota!"

"Always get the best price here. They communicate well. I wish I could get car (12 volt hybrid)battery ship for me to me."

"Ordered a part through Toyota, got a genuine part in 2 days, picked up at dealership, perfect fit, problem fixed. Smooth experience "

"Probably one of if not the best parts dept in the country. "

"Bought car and brought back for mud guard installation. No issues. Detailed the car exterior. All is good."

"Quick to ship! Excellent dealership!"

"Good service He sent me the total option list
Thanks again for your help "