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Return/Replacement policy:
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Verified
5/5

2014-08-01

"Sewing Machines Plus is simply great!!!"


Verified
5/5

2014-08-01

"Simple easy to use and had the right part. If I ever need more obscure parts I will know where to look first. "


Verified
5/5

2014-08-01

"Order was shipped fast and the machine was in perfect condition. I was glad to have such a nice nearly new machine. I really like the idea of easy threading. My old machine was a 20 year old Juki. Thanks again."


Verified
5/5

2014-08-01

"I ordered new motors for my two Singer model 99K machines. Only took a few days for delivery and I quickly installed them on my treasures. Thanks for excellent service and making it possible for me to enjoy my hobby. "


Verified
5/5

2014-08-01

"Service was great and the kept me up to date with upd shioment"


Verified
5/5

2014-08-01

"I called Sewing Machines Plus for help with ordering a rolled hem attachment for my Bernina. I was given great advice by your very knowledgeable staff person who understood what I needed and guided me to the correct foot for the job I was tackling. She was right on, and I am very satisfied with my purchase."


Verified
3/5

2014-08-01

"I went in looking for a special foot (BIG FOOT) for my Janome sewing machine. I waited for a while without anyone acknowledging me. I asked a lady for help and she said to wait because all sales people were busy. Later I did get help, paid for my item and left.
I missed Laura. She cares for customers.



"


Verified
5/5

2014-08-01

"I love my new Singer sewing machine! Thank you!"


Verified
5/5

2014-08-01

"It came Very quick and well packed and was exactly as advertised."


Verified
5/5

2014-08-01

"My salesperson , Janet, went out of her way to help me. I left with full confidence that the services I purchased will be provided with utmost integrity and professionalism. "


Verified
5/5

2014-08-01

"My order arrived on time and as expected."


Verified
1/5

2014-08-01

"Did not get the answer for our tension problem with machine. Was told we probably would be interested in another more expensive machine. First customer service person we talked to was not really familiar with singer so we talked to another service man and we had already done everything they told us to do. Some how the conversation turned to getting a different machine., which we cannot afford. Next day we asked for Return Authorization and was informed that we would have to pay shipping back and also the original shipping. Very dissatisfied asked to speak to manager they told me one would call me back. Never got at call back from the Manager (Angela). We have received the return authorization and will be returning the machine."


Verified
5/5

2014-07-31

"I already filled in the survey and gave them a high rating as was very satisfied. "


Verified
5/5

2014-07-31

"Nedra is always cheerful, helpful, professional and knowledgeable on everything I need. She even suggests notions, etc and that really helps also. Since the conversion kit did not come with instructions , it was available online at Handiquilter.com as a video. Super glad it was there. "


Verified
5/5

2014-07-31

"Ordered my new sewing machine on line. I received my order promptly and have been very satisfied with Sewingmachinesplus.com and my new Juki Sewing Machine. "