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Customer service:
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Return/Replacement policy:
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Verified
5/5

2014-07-31

"Fast and accurate delivery--will order again from these folk."


Verified
5/5

2014-07-31

"I was very satisfied with the service I received from Sewing Machines Plus. I had an issue with a broken screw and they called me back and worked to make sure I was satisfied. I already have a list of other items I plan to order from them."


Verified
5/5

2014-07-31

"I love my iron! And it came so quickly."


Verified
5/5

2014-07-31

"I always look at this company first to purchase. The prices are great and the service could not be better."


Verified
5/5

2014-07-31

"I love the machine, simple to use and thread! "


Verified
2/5

2014-07-31

"They claim free shipping and on returns they are charging me for the shipping both ways. "


Verified
4/5

2014-07-31

"Janet is the most talented instructor and really knows her stuff. Monthly classes should be displayed the month before (August is still not on line and it is now July 31st), should show what class is being given and also show needed materials when class is posted, not 2-3 days before class. Very frustrating."


Verified
5/5

2014-07-31

"Great. Item was in the box new. Delivered on the doorstep on time. "


Verified
5/5

2014-07-31

"Friendly and knowledgeable staff."


Verified
5/5

2014-07-31

"Everyone was so nice and very informative. "


Verified
5/5

2014-07-31

"fast quick shipping, and i appreicited that very much"


Verified
5/5

2014-07-31

"Order was filled and delivered quickly."


Verified
5/5

2014-07-31

"I had a problem with the download, but it was quickly resolved by customer service."


Verified
5/5

2014-07-31

"I have bought 4 machines from Sewing Machines Plus and I highly recommend them, not only for their fair pricing but more importantly their after purchase support ie, classes for your new machine, education/project groups. And another important factor there are qualified service/technicians on site, priceless!
Their staff has sewing knowledge and is very helpful when trying to select a machine for your needs.
A very satisfied customer.
"


Verified
5/5

2014-07-31

"Very fast, easy and convenient process! I like that the company actually requested a signature to use their credit line and confirm charges. As well as a signature for the delivery of my items. Most companies do not and packages are just left on the doorstep as a free for all. Shipping was extremely fast! I tried another online retailer whose website has information about 0% interest for 60 months for a specific machine which is listed directly on the product information pages several times, it's even in the product title but when I called they said they would not honor it and that it was only for 12 months. And they still have not updated their website with the correct information! Very bad misrepresentation of their products as well as customer service! I found sewing machine plus who offered the same serger I was looking at for 24 months which was definitely better than 12 months. I ended up buying a sewing machine as well with sewing machine plus because of the longer financing offer. I am very happy with both machines!! I will definitely be shopping with this company again!!!! "