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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-07-31

"Lynn at the Escondido store was lots of help in selecting a new serger."


Verified
5/5

2014-07-31

"Item exactly as described."


Verified
5/5

2014-07-31

"I purchased the part for my wife and her sewing macing and everything seems to be just fine , She has been using it and she has no complaints , It even got here when they said it would be."


Verified
5/5

2014-07-31

"I received my machine as promised and have been very happy with my purchase. I had absolutely no problems with the company and will use them again."


Verified
5/5

2014-07-31

"Thank you so much. Woohoo"


Verified
1/5

2014-07-31

"I ordered a part for a pfaff 6091, received a part for pfaff 6092."


Verified
4/5

2014-07-31

"Last year I bought two sewing machines from you and a sewing desk.
I came in to ask a question about thread in my machine and the tall,
grey haired lady said to me "Maybe your machine doesn't like your
thread." At that point I asked if the older lady was still there because
she always helped me. I was told in the cold tone "she no longer works
here." I took her responses and her tone very seriously and felt she did
not want to help me if I wasn't going to buy something. That was it, that was the help she was prepared to give me.

I was saved by the dark haired lady with the accent and the men in the
repair room. They were wonderful. (I apologize for not knowing their
names.)
"


Verified
5/5

2014-07-31

"I was having trouble finding a quilting pattern template that I wanted & didn't know if one even existed. The lady helped me come up with an alternative that worked quite well. I purchased the items I needed to make her idea work & am very pleased.
"


Verified
5/5

2014-07-31

"The website, although a bit cluttery, was very easy to use. However, the best part was the free UPS shipping. Because we live in southern California where the company is located, the sewing machine arrived the next day!"


Verified
4/5

2014-07-31

"My experience with the store is fine, but I am having trouble with the machine, and am going to send it back as promised in their warranty to be adjusted to my liking. I do like this machine, but it has some problems. In my opinion they should take these new machines out of the box and double check them and adjust anything that needs be before they send it to the buyer. Other that that, they do stand behind what they sell. I do hope it is all fixed after I do all of this."


Verified
5/5

2014-07-31

"Replacement foot Pedal worked very well and was delivered very quickly, before the anticipated delivered date. Excellent Service."


Verified
1/5

2014-07-31

"Very dissatisfied. The machine didn't work. I had to pay shipping charges. They were very nasty and I would never recommend them! They didn't follow their own return policies and told me different information on the phone before I bought it and then did not follow what they told me. Don't believe a word of what they tell you verbally or in writing!"

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Product Returns/Refunds/Exchanges

Verified
5/5

2014-07-31

"Always a pleasure to purchase my sewing needs at Sewing Machines Plus!
"


Verified
5/5

2014-07-31

"It was very easy to find what I was liking for and it arrived in less than a week!"


Verified
5/5

2014-07-31

"The person with whom we spoke with over the phone was very friendly and answered all my questions. My machine arrived when expected and has worked beautifully for me."