"Pam was awesome on the sales end. We were a little put out with the support end though. Sewing machine showed up with no tracking and after several calls and emails to Sewing Machines Plus from myself and my business partner for a simple technical support question we found the information elsewhere. We'll likely send our business to the company that answered our questions in the future, they seemed less eager to sell and more eager to support than Sewing Machines Plus."

"Very accomadating to work with
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"Everyone was professional and friendly. Their goal was to provide me with the best customer service possible along with a quality product. Happy to say they delivered exceptionally well on both!"

"I along with a friend bought a Pfaff Passport. We like to call them the "twins" the sale went smooth and everything was as promised.."

"I was very pleasantly surprised at the great service I received! My questions were answered promptly, my order came swiftly, and I am a very happy buyer."

"I love this place! I have purchased 2 sewing machines ( one for home and one for classes ) and a longarm from them. If there is ever a problem of any kind, they go above and beyond to satisfy their customers. I had a problem with my longarm, and I am pretty sure it cost them money to resolve, but they got it taken care of and now have a customer for life. I have also had great results ordering from them online. Very quick delivery."

"Quick shipping, great price.Excellent Service"

"THe serger arrived very in 2 days and was well packed. The CD was very helpfull with the threading. THe machine works well. All in all I am well pleased. Thank you. Phyllis Schrotke.
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"It arrived quickly and everything advertised was in the box."

"The parts I order are good quality shipped fast. Thank you stan"

"I could not have asked for anything better. Nedra was great in fixing me up with just what I needed in a quilting machine and quilting frame. The customer service people were great to help me when I called in with a question about the operation of the machine. Great!!!
Shirley, Alpena, AR."

"Sewing Machine Plus never disappoints!"

"I took my old and very neglected Viking sewing machine into Sewing Machines Plus ..
inquiring if they would be able to service my machine and get it "up and running" again. I was sure that they would tell me no..it wasn't possible..or that it would cost a lot of money to do so. I was pleasantly surprised when the service person looked
at my machine and agreed that it was neglected but not without hope! When I picked up my machine, I was only charged the regular cleaning fee. It runs like a new machine and I am so very happy that I chose SMP!! "

"Associates are always very helpful."

"Thankyou for my new sewing machine. It works great. I love it."