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Product & services pricing
4.82/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.65/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-04-29

First order

"So happy with my order my parts fit perfectly on my machine!! It’s so nice to have my bobbin cover back after two years with it missing. "

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3/5

2020-04-29

gears gone wrong

"One set of gears fit perfect the other set did not. I am however happy with the quality it took a little longer for shipment than I thought it should but it’s during a pandemic. "

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5/5

2020-04-29

Works Great!

"Good deal. Thank You. I used it for my vacuum cleaner."

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5/5

2020-04-28

Bulb remover, Light for my serger & blue oil.

"I was very pleased with the products I ordered. Even with the coronavirus, I didn't have a long wait to receive them. "

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5/5

2020-04-28

So happy to have found you during the 'Stay at Home' orders.

"I found several of my old bobbins were crumbling (after only 50+ years - can you imagine!). I believe in replacing all my products with OEM originals, and am glad I found this site. Even when the order to stay at home is lifted, this will be my 'go to' source for my sewing needs. The delivery was prompt and the pricing was quite fair."

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4/5

2020-04-27

Great parts for an old machine.

"New plates and lights work great, just should have measured the old belt before ordering 5 that are just a little too short. My fault not sewing machine parts online."

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1/5

2020-04-25

I never received my order

"I still haven't received my order so No I'm not satisfied or happy "


5/5

2020-04-25

Just what I wanted!

"Just what I wanted! Quick shipping too!"

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5/5

2020-04-22

Bobbin case & other hard to find pieces

"I have a Juki TL98 QE that suddenly developed problems. After isolating the problem to the bobbin case/tension spring, I found the correct bobbin at Sewing Parts. In addition, I had a Janome foot that I hadn't been able to use for years: The foot is a special type of feed foot that has tiny little tractor belts. One of the belts broke almost immediately after the warranty went out, so I had an expensive foot that I could not use. While looking for the elusive bobbin, I decided to see if I could find a way to fix the foot. Eureka! They have this tiny little belt! "

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5/5

2020-04-22

WORRY

"I WAS WORRY ABOUT THE SHIPPING DELIVERY. BUT THE MACHINE CAME INTACT. ANS CUSTOMER SERVICES EXCELENT THXS"

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1/5

2020-04-22

Pitiful

"I ordered what I thought was the owners manuel to my Mom's sewing machine & what I got $18 later was literally 5 pages that was a copy of something. Not what I thought I was getting. Didn't even have directions on how to thread the bobbin. Extremely disappointed. It was also missing some pages. Was it worth $12.99 + tax & then had to pay shipping? No, I am in the same shape I was in when I didn't have an "Owners Manual". Only now I am out $18.77 dollars. Absolutely ridiculous!"

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1/5

2020-04-21

Buyers beware

"I placed an order-- After 7 days the order was still pending. I emailed, I called numerous times -- the average call wait time 44 minutes-- Then when I finally got through a RUDE- agent Darla claiming to be the customer service supervisor stated my order was "going" to shipping in a few days-- when asked to quantify this she got even uglier-- I am not a new customer but am a business owner.. who would order something without a promise of delivery???

Order # 1440174
Placed: 04/14/2020 22:30:10 CDT
Status: Pending
"

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5/5

2020-04-20

Jean B.

"It was so good I will be ordering from y'all again thank y'all very much."

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5/5

2020-04-20

Easy Peasy

"It was easy to find and order the part I needed. Shipping costs were minimal. The part I ordered arrived fairly quickly. It was exactly as I expected. I was able to replace the part in my machine (feed dogs) for about a total cost of $15. Took me about 10 minutes. Yay! No expensive repair bill! "

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5/5

2020-04-18

AWESOME!

"The website was very user friendly and the delivery was prompt."

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