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Product & services pricing
4.82/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.65/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-04-10

First Order

"I received a prompt response to question I had. The delivery took a bit longer than advertised, but we are living in tough times and I expected a delay.

Thank you
"

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1/5

2020-04-08

Shipping takes 30 days to Canada

"I ordered parts and no where did it state that shipping can take up to 4 weeks. My cost for International shipping is $12.12 USPS, should be here in 6 days, not 30 days which they informed me after they asked if I received my product. Nooooo I did not get my needles which I need. I have had to repurchase from another company. They then send me multiple emails showing where 1. It doesn't state that in their policy, 2. a new screen shot of prices that have gone up to $20.55 and a caveate that states it takes 30 days to deliver your order. Then they continue to blame the customer. Totally ridiculous, I can walk from southern Ontario to Tennessee in 30 days.
"

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5/5

2020-04-07

Happy Camper

"I got everything and it was fast and exactly what I needed"

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5/5

2020-04-04

So happy I found this sight

"Excellent customer service and super fast shipping. Will order again for sure!! Parts fit perfectly!! Thank you!!! "

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5/5

2020-04-04

machine part

"Thank you for your prompt and courteous service."

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5/5

2020-04-01

D1 parts

"I was very impressed by how quick they got here in SC. Prices were great and packaged nicely.
Thank you,
Beth
"

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5/5

2020-03-31

Scrappy Planner and aurifil thread

"I have yet to receive this order that was purchased on March 11, 2020. At this point it does not look as though I will be getting it. So I’m going to cancel my order. "

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5/5

2020-03-28

Great communication

"I received prompt communication about my order being slightly delayed due to a back order. I was pleasantly surprised to receive my package very soon thereafter. This shop has a wide variety of sewing machine parts reasonably priced."

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5/5

2020-03-24

Great service!

"Needed an owners manual for my White Sewing Machine purchased I. The early 70s. You had it, I bought it, you shipped and I’m thrilled! "

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5/5

2020-03-23

Lights for sewing machine

"Received the box of parts today. Acceptable time to delivery consider time to come into Canada and then Canada post service! However, when I opened box, there were four bags for light bulbs but only three had a bulb. The last baggie was empty! Since the lamps have to be replaced in pairs, this is not satisfactory. A replacement would be appreciated."

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5/5

2020-03-22

received ok, but need to return. part does not fit

"Great service and delivery. Too bad wrong part."

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5/5

2020-03-20

1970's sewing manual

"I was so glad to find the sewing manual for a sewing machine from 1970.
I purchased the sewing machine for $1 at an estate sale for my 11 yr old granddaughter & wanted the manual to go with it.
"

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5/5

2020-03-13

Good experience

"I found here the exact piece that I need to fix my old sewing machine. The service is excellent.
"

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5/5

2020-03-12

Had what I needed

"I was so happy to find the part I needed for my Singer machine. Looks like they carry part for many machines. Also great fast service."


5/5

2020-03-10

great customer servicw

"There was a delay on part of my order. When I contacted the company I received and prompt answer. I was very pleased with the response and received my full order 2 days later. Thank you!!"

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