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Product & services pricing
4.50/5
Chance of future purchase:
4.50/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2024-06-17

Problem website

"The discount coupon code that had been sent to me this morning didn't work and I wasted a huge amount of time trying to get it to work."


Verified
5/5

2024-05-23

**** Happens

"Good medical supply company "

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Verified
2/5

2024-05-03

Worm Holder

"These things are expensive and they don’t hold up. But have to have one to keep dry. Glad they make them."

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Verified
3/5

2024-05-02

Coupons and rewards

"The coupons I receive via email never work. Nor do my rewards"


Verified
2/5

2024-04-20

New prodnot good

"My old one broke, so I’m trying this one.
I hope that I have better results with this one.
You have charged me for TWO orders! I only wanted one order.
"

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Verified
2/5

2024-04-23

not to fast

"no password reset sent to email"


Verified
5/5

2024-04-06

Happy Customer

"Love that you have the items I need"

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Verified
5/5

2024-04-05

Quick and easy!

"I’ll be back for more if the quality received is as good as the service!"

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Verified
2/5

2024-03-20

No

"Forcing me to put old address when I want to send product to new address without logging in"

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Verified
5/5

2024-03-12

Cath

"Well, it was quick and issue free"

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Rep reply posted 2024-03-14
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
2/5

2024-02-11

STILL waiting for that discount I was promised

"Have ordered before and got an e-mail with 15% off... sadly the website refused to load correctly, when I finally got it to load, it refused to know me with my e-mail and password. I finally went in thru an old mail from them, ordered what I wanted and when I entered the "We have an exclusive offer just for you! Use Code: HPWIN2 And Get 15% Off" they sent, I was told it was an invalid code and it appears I won't get the promised 15%. If this is like last order, it will arrive as described and promptly, but ordering was a total pain. Love the firm, hate their web developers!"

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Verified
5/5

2024-02-02

Website is simple to use

"Ordering is quick and efficient. "


Rep reply posted 2024-02-23
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
2/5

2024-01-21

order form won't take coupon code HPWIN3 in the email I received on 1-21-24

"Coupon Code HPWIN3 that was emailed on 1-21-24 would not work when placing the order. Please credit my order with the 15% discount"


Verified
5/5

2024-01-16

"product is perfect for our special needs."

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Rep reply posted 2024-01-16
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“We appreciate your amazing review and are thrilled to hear that you loved our product and it does fit your special needs. Thank you for choosing HealthProductsForYou!
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”


Verified
5/5

2024-01-12

Simple and fast

"a very simple and fast experience and a solution for many who are affected by urinary illnes"

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Rep reply posted 2024-01-13
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.”