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Product & services pricing
4.50/5
Chance of future purchase:
4.50/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-04-29

"your service is great. my one regret is that I have to use it. God lbless. "

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Verified
5/5

2023-04-28

"Produit que nous ne trouvons pas en France, prix correct"

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Rep reply posted 2023-04-28
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Catheters, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Catheters”


Verified
5/5

2023-04-21

a

"Just ordered, no more info yet"

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Rep reply posted 2023-04-27
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Catheters, customer satisfaction is of utmost importance and we hope to meet your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Shop Catheters


Verified
3/5

2023-04-17

Pads

"Country does not default to USA. Initial shipping estimate was $50 to some foreign country."


Rep reply posted 2023-04-19
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2023-03-30

Clear and cut ordering pro

"The ordering process is clear cut…"


Rep reply posted 2023-03-30
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Catheters, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Shop Catheters


Verified
3/5

2023-03-30

"YOUR WEB PAGE DOESNT KEEP THE ADDRESS DELIVERY INFORMATION. I HAVE TO WRITE IT AGAIN"

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Rep reply posted 2023-04-03
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Shop Catheters, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team Shop Catheters”


Verified
5/5

2023-03-29

Easy to navigate the site, prices are the lowest and always shipped promptly.

"I have never had a less than excellent experience with your company, products, web browser and payment options. You are the best, hands down. "


Rep reply posted 2023-03-30
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Catheters, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Shop Catheters


Verified
5/5

2023-03-26

Good Service

"My experience was one of efficiency. I will be ordering from here again."


Rep reply posted 2023-04-27
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Catheters, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Shop Catheters


Verified
5/5

2023-03-07

"When I receive I can give a review"

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Rep reply posted 2023-04-27
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Catheters, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Shop Catheters


Verified
5/5

2023-03-05

Repeat Customer

"Always have a good experience purchasing items needed. Site provides good, detailed information on each product so I can be sure I am ordering items to suit my specific needs."

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Verified
5/5

2023-01-31

Fast and easy

"Order placement was quick, simple, and easy."

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Verified
4/5

2023-01-30

Good Products, Service, and Customer Service

"I have been using this company for a few years now. They have always been helpful and products have been of good caliber. I've interacted with customer service several times over the years. Every time they have done their best to answer my questions, help out, and make sure I was receiving the best products for my needs. They helped me navigate what I did and did not need. As well as let me know of a few things that might be more helpful in my circumstances. I am happy for with my purchases and their quality so far. Of course there is always a dud here or there, but that's not their fault. No product especially catheter supplies are going to be completely without defects 100% of the time. The company has helped in the situation where I needed supplies fast due to a dud, kink in tubing, etc. "

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Verified
4/5

2023-01-11

First Timer

"Had the item was looking for and easy to find although I didn't know the name of the product. Price was better than a medical supply store I used before"

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Rep reply posted 2023-01-12
A rep from Shop Catheters, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Catheters, customer satisfaction is of utmost importance, and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Shop Catheters


Verified
5/5

2023-01-09

View & done, found it

"Easy to locate what I’m looking for"


Verified
5/5

2022-12-29

easy to order

"wonderful experience not only easy it is very friendly user"