" I use them to direct the urine in the diaper."
"My 10% discount would not attach to my order. Please correct this"
"online ordering system must be from the 90's"
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Shop Catheters, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team Shop Catheters
”
"my first order on line. will have a better idea after the product arrive"
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Shop Catheters, customer satisfaction is of utmost importance.
We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team Shop Catheters”
"Liked the discount. Process seemed easy. So far I am pleased."
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Catheters, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Shop Catheters”
"Excessive shipping charge."
“Hello,
Thank you for taking the time to share your valuable feedback.
Shipping rates depend on the size, weight, shipping warehouse location, and final destination. We understand the cost of shipping as charged by USPS, UPS, and Fedex has gone up significantly in recent years.
While we have no control over that, we do run promotions every few weeks for reduced-price shipping to help our customers. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team HPFY”
"better price price for what i need"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Catheters, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Shop Catheters”
"Just discovered the benefits of the condom style catheter. It's a miracle cure for sleeping! "
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Nebulizer, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Shop Nebulizer”
"Very easy to use. Thank you!"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Catheters, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Shop Catheters”
"I am constantly satisfied with my experience with Shop Catheters. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Catheters, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Shop Catheters”
"Nice pics, adhesive info could have been better "
“Hello,
Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced while placing your order.
We have used your feedback to update the product description. We constantly strive to provide our customers with detailed product information to enable them to make informed shopping decisions. However human errors happen and we are thankful for customers like you who take the time to share their feedback that can help us fix those errors.
If you face any such issue in the future, please feel free to contact us by calling us at 866-316-0162.
At Shop Catheters, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Shop Catheters”
"It was easy to order. My feedback on complete customer experience will be fully reviewed once I receive my product. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Catheters, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness needs.
Thank you again,
Team Shop Catheters”
"The web site is EASY to Navigate and read. Our first time needing Catheter supplies. We used Google to find best sites, then reviewed all of the reviews by customers. Yours were the most positive."
"They are so easy to use and clean. We've been using these bags for years and have had no problems. A great product!"
"I didn't have to provide a subscription last time. "
“Hello,
We apologize for any inconvenience you experienced.
We have recently been asked to enforce a prescription policy on many products by the state government. So we are collecting prescriptions for all products mentioned on our website. We will keep the prescription copy on file and process all future orders while the prescription is valid, so this is a one-time ask.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Shop Catheters, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team Shop Catheters
”
A rep from Shop Catheters, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you. Please let us know the coupon code you wish to use and we shall do the needful.
We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
As a token of gratitude, we would like to offer you a discount of $5 on your next order. Please use coupon code: CS5 on your next purchase to avail the discount.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Shop Catheters, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team Shop Catheters”