"Found the items I needed. Sending prescription may be a problem."
"Waiting to see how my first order from you goes."
"From start to finish the process was flawless!"
"This cat. was easy to install."
"ordering was effortless...everything was presented in an easily understood format....i'll tell you more when the order is received...thanks"
“Thank you so much for your amazing 5-star review! We are thrilled to hear that your shopping experience with us was effortless and that our ordering process was easy to understand. We can't wait to hear more about your experience once you receive your order. Thank you for choosing Shop Catheters!”
"Purchase was Simple quick and easy. No interaction needed."
“Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that your purchase experience with us was quick, simple, and easy. We strive to make the ordering process as seamless as possible for our valued customers like you. If you ever need anything in the future, please don't hesitate to reach out. We truly appreciate your support!”
"This was an incredibly frustrating experience. The website did not work properly so I had to wait until the following day to make my purchase. My credit card was not accepted even though it is a perfectly fine credit card that works all the time. I had to use another one. The whole check out took a long time. Very frustrating."
"It's hard to pay more for shipping than the cost of the items!"
"This is really helpful. I placed order on chat without any hassle."
"I will be happy if the product comes as what I've ordered, not a substitute product!"
"You are charging me $400 above list price. If this wasn’t urgent, out of stock at BD & Amazon and for my Mom I would not be buying this from you. "
“Thank you for bringing this to our attention. Our prices are according to the manufacturer's guidelines, however, we have forwarded your concern to our pricing team and one of the agents will reach you within 24 hours to get it resolved.
We apologize for any inconvenience caused by the price discrepancy. Our team strives to offer competitive prices, taking into account factors such as availability and urgency. We understand the importance of providing affordable options for our customers. If you have any further concerns or questions, please feel free to reach out to our customer support team, and we will be more than happy to assist you.
Thank you again,
Team Shop Catheters”
"Easy navigation through the website to get what I need"
“"Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Catheters, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Shop Catheters
”
"Bought pessaries, the help was nice and the buying process was smooth"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Catheters customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Shop Catheters
”
" I use them to direct the urine in the diaper."
"My 10% discount would not attach to my order. Please correct this"
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience and regret that the coupon code did not work for you. Please let us know the coupon code you wish to use and we shall do the needful.
We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
As a token of gratitude, we would like to offer you a discount of $5 on your next order. Please use coupon code: CS5 on your next purchase to avail the discount.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Shop Catheters, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.
Thank you again,
Team Shop Catheters”
A rep from Shop Catheters, HPFYCustomerCare, has responded:
“Thank you so much for your 5/5 star review! We're thrilled to hear that the catheter cover was easy for you to install. We appreciate your feedback and support. If you have any further questions or need assistance, please don't hesitate to reach out.”