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Verified
5/5

2014-09-07

"The man was informative about parts I ordered and gave me luberint for my brake shoes & spark plugs and told me where it was to be applied. He also let me know how to get a rebate on my spark plugs by going online."

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Verified
5/5

2014-09-06

"excellent advice and service"

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Verified
5/5

2014-08-18

"excellent service, with very knowledagable employees."

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Verified
5/5

2014-08-14

"advance auto has always been very good in getting the right part for the right price. they will always be my first choice."

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Verified
1/5

2014-08-09

"My husband is a regular customer at Advance Autoparts, there was no incidents until he shopped at the Advance Autoparts store number 5135. There he met a very special sales person, Donald M., who is very impolite, mouthy and provocative. When my husband began to lose his cool, I told this sales person to move on and charge me so we can get out of the store. Instead this sales person went on and on blah blah blah... Needless to say, we will not be back!"

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Verified
5/5

2014-06-11

"One line summary: "The amazon of auto parts"

First time dealing with them since I needed some car parts and they had some really really good coupons. Service is great, shipping speed as well, and returns was trouble free.

Ordered 4/22/2014, and it was delivered on 4/24/2014 via Priority Mail. I didn't even select this shipping method. By the time I placed the order, the next morning I tried to add some small items I forgot to add to the order, since I already reached the free shipping threshold. This couldn't be done since the order was already processing, and the representative said she would waive the shipping for these small items and ship them anyway.

Customer service is nice, phone support is fast, and emails are answered within 24 hours. They even have chat service.

Return policy is 90 Days! So I followed to return some unused items, and shipped them. I got refunded appropriately a couple of days after they received the items.
"

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5/5

2014-04-22

"one of 5 auto stores in small town of beulaville,nc. beautiful store with whatever you need, STAFF ARE GREAT ,HELPFUL AND FRIENDLY. Don't see the need to go anywhere else for my auto needs."

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1/5

2014-04-16

"website to buy parts is very complicated. I find autozone website very simple to use. I think you should have something similar."

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5/5

2014-01-04

"Did not buy from.com. Bought at the store in Murfreesboro, NC 27855."

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Verified
5/5

2013-12-30

"I was very pleased with the service I received from AAP. It was quick and efficient. Thanks."

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5/5

2013-12-20

"I am always at this store where my husband and I get all our auto parts for our 2 trucks and car the workers are always helpful and polite and they always let you know about the specials in the store be going to advance stores for over 30 yrs"

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5/5

2013-12-16

"Good products at a great price. I have tried the competition down the street and was not pleased. "

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4/5

2013-12-16

"Found everything I went for"

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Verified
5/5

2013-12-15

"It was very accurate and courteous"

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4/5

2013-12-11

"The store is very close by my home, it has very helpful customer service people as well. Help me find just what I needed and on my way home."

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