""Nita", my Sales and Order Fulfillment Specialist, was very prompt and always kept me in the loop as to how and when the order was being processed. If I could have one person handle all my online transactions it would be her.
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"Nita was outstanding. i never say that about dealing with sales people or anyone for that matter that i deal with over the phone. truly a pleasure to do business with."

"Brandi was great to place an order with. She was clear on all points and knew the product very well. She repeated everything so the order was correct. I might offer her a job???"

"Katie was great to work with. She sent me regular emails to keep me updated on my order and she was quick to solve any problems. "

"The service has been outstanding. We had a problem with an item that was damaged and they responded immediately to get the issue corrected. "

"Customer friendly easy to use website. I was also able to engage by telephone. Erin was fantastic to work with."

"Speedy shipping. Item as described. Thanks!"

"excellent service all the way around the best price, fast service, and very helpful.

Jon L."

"the name of the person who took my order is Nita. she's the best. she was very, very helpful, professional, and pleasant to talk to. she made the whole ordering experience very enjoyable.......to say nothing of the fact the product was delivered on time just as she said it would be!"

"I recently purchased a new propane fireplace insert. I had no idea what to expect or even what I needed so I called and spoke to Blues Mitchell. He was the best! Got me exactly what I needed. He was polite and professional and very patient with my 4 yr old son in the background! I will definitely go back for future needs!"

"While I was unhappy that some of the items I ordered that said they would ship within 24 hours took more than a week to ship and another week plus to arrive, I was delighted with the response and assistance from Katie when I called about an issue I had after my items arrived. She jumped right in and resolved the matter immediately."

"Ethan was fantastic to deal with, professional, nice and great to talk too. Very knowledgeable, solved my warranty very quickly.

I highly recommend him.

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"After waiting 4 weeks for my gas company to deliver a log set, I called GasLogGuys and not only had a better price, but Erin went out of her way to get it shipped on a Friday and I received it on Monday. Just in time for the Arctic Blast. Thanks so much."

"My Customer Service Representative, Katie was terrific. She was knowledgeable related to the products I ordered and was able to explain clearly and concisely what I needed to do if I ordered the searing burning and how easy it is to install it. Katie was also clear about the shipping process and how it worked and told me that not to look for 3 packages because the free promotional item would be inside my grill. I could only wish that ordering from other businesses over the phone was that easy. She made the shopping experience a ppleasure."

"I shopped around for a conversation patio set and Shoppers Choice had the best prices. I ordered the set online which was quick and easy. I was notified what was happening with my order every step of the way. I received a tracking number when my order was shipped. It arrived on schedule and everything was in tact. I will continue to be a loyal Shoppers Choice customer and would recommend it to anyone looking to purchase something. You will not be disappointed. "