"Great Compant to deal with
I had an isssue with the product (manufacturers problem )
and they corrected it immediately"

"It was a pleasure dealing with Brandon.very knowledgeable about grill I was buying,did some extra checking for me on ship date.its nice to have concierges people now adays"

"Erin Hopson was a great help on the phone with my order. This was my first time on this site I will be back.
Enthusiastic two thumbs up for Erin
Regards
Ed Owens"

"
Logan was so helpful and gave us all the information we needed about the BBQ we were interested in.
We called back the next day and Page was very efficent taking our order. We were impressed with both."

"Erin was so helpful and pleasant. Great experience with ShoppersChoice, and won't be my last.
I called to ask a few questions about gas logs. Erin gave me all the info I needed with honest real world feedback. Great job!!"

"Shoppers choice was a good experience - most of my questions were answered but validation of that will come once I open the package which will not be until end of the month. At that point I will be able to provide a positive rating if all goes as planned.

Overall a great experience thus far & will be check this site again for future purchases. "

"Well versed in fireplaces. Helped a novice out with purchase a ventless fireplace. Checked to make sure in stock. All around great experience. Excellent. ."

"The person handling my situation was/has been absolutely outstanding. From my initial call about sending me the wrong order to just a few minutes ago Katie has been fabulous. She ensured my correct order was sent immediately and followed up almost daily on it's status. She also ensured that the return of the wrong item that was initially sent was picked up at my door so I had no inconvenience. She has been super!!!!! The only reason I am only "somewhat satisfied" (below) is because of my initial order being screwed up...if not for Katie I would be very dissatisfied."

"Excellent overall, Rochelle provided an informative service which made my purchase smooth and pleasurable. "

"I found what I needed quickly using search tools and purchased for a good price.
Unfortunately; merchandise was damged in shipping; however customer service performance was world class. They quickly shipped a new item and got kept my project on schedule. - Thank you Katie!"

"Excellent experience. Prompt attention to our order. Paige was very helpful. Super fast processing and shipping. Highly recommended."

"For such a big outfit, ShoppersChoice.com has really surprised me with their awesome customer service. I bought some gas logs from them a few years back and, due to no fault of their own, I've had some problems with them. Shoppers Choice was my advocate with the manufacturer and got me some parts under warranty. Here I am three years later (and out of warranty) and I'm experiencing similar problems. The folks at ShoppersChoice have been awesome. They took personal care of me and worked with the manufacturer to get me the parts I need at a price I can live with. They followed up with a phone call (as promised) and I felt like someone was looking out for me.

In this day and age with de-personalized online shopping, I've found that ShoppersChoice.com gives you the best of all worlds: ease of online shopping, AWESOME customer service, and great value! I'll be back, I am sure of that!"

"I asked online for a price match and I got immediatly a phone call from Logan (Sales Specialist). After he had checked the lower price I found he matched it. Thanks for the excellent customer service, truly appreciate. "

"Katie helped me get the necessary products for my outdoor kitchen, she was ver patient and helful, gave me advice and helped me with a price match on two items. The order arrived on time the soda frrezer arrived broken but was replaced asap no big deal. everything is looking perfect! I am very happy eith the service congrats"

"Mr. Brandon Bowles had an excellent product knowledge. He was very professional, personable and easy to deal with. He gave me a fair price for the merchandise and because of his manner and willingness to be helpful, I decided to give him my business instead of going with a local store who had the items in stock. I will certainly think of calling Brandon the next time I need any items you sell. I hope you will join me in praising this worthy employee. "