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Verified
5/5

2014-11-07

"excellent customer service - very helpful"

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Verified
5/5

2014-11-06

"Excellent service. Items arrived in less than a week with first order. Happy with our purchase so far."

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Verified
5/5

2014-11-05

"Not satisfied with the end product. Shoppers Choice could not change the product so I received a $50.00 credit to my account. Exceptional service"

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Verified
5/5

2014-11-04

"Rochelle, my service rep was very polite, courteous and efficient. Every question I asked was answered to my satisfaction. Awesome to work with."

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Verified
4/5

2014-11-03

"Ordered a ceramic grill (Kamado Joe) and even though it was extremely well packed and the delivery driver was careful/helpful when unloading, a couple ceramic pieces inside the grill were broken when I opened/inspected. Replacement parts were immediately shipped, however, and communication was easy and frequent, so overall I have been very happy and would order again from ShoppersChoice. Delva was easy and helpful to deal with, both by email and on the phone. "

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Verified
5/5

2014-10-31

"Great service! Katie went out of her way to help me she was WONDERFUL."

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Verified
5/5

2014-10-30

"Awesome sales person. Very knowledgeable
of the product and manufacturer.
was able to answer my tech questions with clarity and understanding.
"

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Verified
5/5

2014-10-29

"We ordered a couple of patio chairs form ShoppersChoice. The chairs were very comfortable and exactly what we expected. For some reason one of the chairs became detached from the base, it looked like the weld simply failed. I emailed some pictures and Katie from customer service responded promptly. A replacement was shipped within a few days. Great customer service."

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Verified
5/5

2014-10-28

"Great products and even better customer service! We are very happy with our patio furniture. The customer service team price matched one of our items with no hesitation. We also had a little mix up with our shipment. Again, customer service team was great to work with...they fixed it with no hassle! "

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Verified
5/5

2014-10-27

"Rochelle was very prompt, couteous and professional. She made the order process very eay."

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Verified
5/5

2014-10-27

"The folks at BBQGuys are absolutely the best , in my experience , I had contacted so many of their competitors and sort of frustrated with the whole ordeal, when I called got Rochelle, well she has been a pleasure to deal with, very informed and knowledgeable about her products, and also made my horrible experience prior to calling them a pleasant experience, since then I have made some additional purchases from them, recommend these folks highly. A+++
Ben in VA
"

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Verified
5/5

2014-10-27

"was very helpful with purchase completely satisfied"

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Verified
5/5

2014-10-27

"Great experience; it took no time to check stock on the item I ordered and process my payment..

Very satisfied,
Kay Peabody
"

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Verified
5/5

2014-10-27

"Had a great experience ordering all of the appliances for our outdoor kitchen. Pricing was great and I was offered additional discounts over the phone when I called to place the order. There was one small hiccup with the shipping company, but customer service stepped up and made sure everything was resolved to my satisfaction."

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Verified
5/5

2014-10-25

"Paige is terrific! Always helpful. Thanks Paige"

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