"Had problem restarting gas logs, pilot light lit but could not light the set with remote. tried different things while talking to Katie with no success, She advised me she would contact trouble shooting people and have them contact me. Received e-mail from Katie that I Should have the Installer call troubleshooting at number given. Katie followed up on the outcome, had not contacted anyone till today. I was the installer and was quickly given the solution to my problem, Called Katie to thank her for her help, You don't get this kind of attention from businesses any more. THANKS AGAIN !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"Good experience on first order, so I reordered form them again. Good customer service. Hard to give 5 stars because there is always room for improvement but very satisfied."
"Excellent Service. Logan was the most informative."
"My sales person was extraordinary. I order s great deal on line and this was a top ten experience. Competent and pleasant!"
"Kimberly did a great job!"
"Thanks for all your assistance and professional service Katie. It was a pleasure dealing with you.."
"We recently order multiple outdoor appliances for our BBQ Patio from ShoppersChoice. We searched several vendors and ShopperChoice had the best prices. Plus their customer services department was very knowledgeable about their products and very easy to work with. They shipped my products on time and followed up afterwards to confirmed I received my items. I highly recommend ShoppersChoice! They are superb! "
"All my dealings with Shoppers Choice have been great! Good people and good products!"
"Outstanding service in addition to very competitive prices. You can only truly judge a seller's service by how the seller responds after the sale if a problem is encountered. There was a manufacturer's defect with one of the items we purchased from SAC. The response was instant. The solution was more than fair, and, immediate. It can be very risky business to place a large order with an unfamiliar retailer 1000 miles away. I depend on customer reviews based upon actual experience with the vendor once my purchase decision has been guided by reviews of the product itself. ResellerRatings is invaluable to me. It is my final checkpoint before I place an order. Without the extremely high customer ratings for ShoppersChoice, I would not have pulled the trigger on this order. Because of these ratings, and the service that followed suit, I am very glad I placed the order. I highly recommend this vendor."
"We love our PRIMO grill! Katie in customer service was wonderful when I was ordering and again when I had questions!
We will definitely use Shopper's Choice again and will encourage our friends to do the same.g"
"Kimberly from Shoppers Choice was very helpful and quick to follow-up to reach me via email and phone."
"Can't yet do a review as I have not received the gas log set.
Rochelle is good on the phone and may be a real benefit with gas log guys."
"We purchased several Bull outdoor grill products from Shoppers Choice. Although one item received was defective out of the box, we were extremely pleased with the Customer Service representative who worked closely with us to provide a replacement through the manufacturer. We'll use Shoppers Choice for future needs."
"Although this was a cancelation for a product that I ordered incorrectly...I Love shopping with your company! The representative helping me today was over the top! So pleasant to have such amazing, quick service with a wonderful attitude!!"
"Katie at Shoppers Choice provided me with excellent service. I had some questions about the product, and instead of just assuming that a product description was correct, she called the manufacturer for me and then got back to me promptly. Bravo."