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Verified
5/5

2014-10-16

"The person I dealt with was Rochelle who was very helpful an knowledgeable about the product. She not only took ample time to discuss details of what I was interested in, but also didn't pressured at all.
Thank you!
"

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Verified
5/5

2014-10-11

"It was an absolute pleasure working with Erin during my recent purchase. She provided pleasant, efficient, professional, and thorough assistance throughout the ordering process. She is an asset to your company. "

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Verified
5/5

2014-10-11

"Jessica was very helpful and accommodating in the Purchasing of my BBQ equipment. Would purchase from her again."

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Verified
5/5

2014-10-10

"Customer service was excellent. Loved the table"

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Verified
5/5

2014-10-10

"Excellent customer service (Jesica) is awesome. I will return.
Thanks
"

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Verified
5/5

2014-10-09

"Jessica was amazing. She took the time to research items I needed and provided alternatives that were a better fit. Communication was excellent during and post-order. Thanks so much for a speedy ans accurate service!"

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Verified
5/5

2014-10-09

"Excellent Service and the Product I wanted."

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Verified
5/5

2014-10-08

"Great customer service after the sale."

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Verified
5/5

2014-10-08

"The customer service representative (Delve) that I was dealing with for my return made all the difference in the world. She was professional through a difficult time and always saw the situation from the customer's standpoint first. Not once did I feel as though I was being taken advantage of or being left to deal with things by myself. She kept me informed along the way and truly made the difference. I am happy to have had her working with me through it all. "

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Verified
5/5

2014-10-08

"Want to especially recognize our customer service representative, Delfinita. She was professional, personal, interested, informed, courteous and a terrific resource and representative for your company. I know she played a large part in our decision to purchase from you. Can not tell you how refreshing it was to work with her, especially in this day and age of lousy "overseas customer service"."

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Verified
5/5

2014-10-08

"Jessica Rocks!! Extremely knowledgeable! First, she listened to all my questions, then she directed me to the exact grille that will be in my new backyard makeover. She explained the differences between the different makes and models and allowed me to make my choice. Excellent lady that knows her BBQ grilles."

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Verified
5/5

2014-10-07

"I worked with Kimberly to resolve this issue. Her response to my dilemma was quick and efficient. They are replacing the refrigerator I purchased and it's due to arrive in 3 or 4 weeks (it's currently backordered). I'd do business with ShoppersChoice.com again in a heartbeat."

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Verified
5/5

2014-10-07

"My experience with ShoppersChoice has been excellent. I purchase several items for an outdoor kitchen. The customer support team assisted me with my selections and all products were delivered per the communicated dates. I had one item that stopped working a few months after purchase and the ShoppersChoice rep immediately responded and resolved the issue. Very impressed with the customer service!"

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Verified
5/5

2014-10-07

"I purchased a Kitchenaide outdoor grill that arrived with a damaged hood from the shipping company. Katie at ShoppersChoice.com allowed me to keep the grill which I needed for a dinner party and is sending a replacement hood. Katie has kept me updated on every aspect of the process and I have been very impressed with the quick responsiveness and professionalism provided. I will recommend ShoppersChoice.com to my friends and use their professionalism as an example for my employees to follow."

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Verified
5/5

2014-10-06

"Awesome customer service."

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