"The rep on the phone was great and they were very accommodating to what my needs were."

"I just ordered a set of gas logs. Delva was outstanding in assisting - knowledgeable, friendly, and very efficient."

"BrandonB.received excellent service! Thanks for the experience."

"The hood of my grill was damaged in shipping but i failed to notice it until i was ready to install it but by then it had been at least 3 weeks....well past my 3 days for shipping returns but Katie in customer service offered to help anyway and sent me a bottle of scratch b gone. i was amazed how well it worked. Thanks Katie for your help!"

"I ordered a clear ice maker from Shoppers Choice through BBQ Guys and it was not functioning properly. The customer service I received was hands down the best online retailer customer service I have ever received. Their customer service rep, Katie, was the one following up with me, instead of the other way around. I now have a perfectly functioning machine and even after it was handled they followed up to make sure everything was great. Thank you!!! We will be purchasing through them again for sure."

"Kimberly was very professional and was diligent in ensuring that my problem was resolved."

"Jessica was a pleasure in handling my questions and comments. . .you've got a winner there."

"I have to tell you that Katie in your Customer service dept went beyond my expectations in resolving an issue that I had with a newly purchased Lion grill. Couldn't believe the short turn around time. You just don't get service like that any more, at least here in Tennessee. She's a true asset to your company."

"Thank you, Logan for a delightful experience shopping with you and your service yesterday. You voice was very appealing and you handled my order with efficiency and answered the questions I had so well. You explained clearly the process to be involved in the order and delivery and answered my questions fully. Great job!

May I give a compliment that you might forward to Danisha who handled my initial call. She was so personable, too, and was very helpful with information while I was still deciding about the purchase of the Catalina Patio Table and Chairs. After speaking with her, I mentioned to my husband how impressed I was with the young woman who handled my call.
I told him I was really impressed with the company who would employ/train such personable agents to help the customer!"

"Jessica was very helpful in assisting & locating the item I was interested in purchasing. I hope the dehumidifier is not a disappointment since it's costly"

"I had a most positive experience with my purchase handled by Rochelle. I wasn't sure exactly what I needed and she was able to explain all of the options and what each would provide for me. She contacted me several days later to let me know my order that was being held was still available and she would hold it until I decided. Through her patience and expertise I got what I needed and it was delivered the next day. She made this task very easy!!"

"This was a great customer service experience. Jessica answered on the first ring and was very thorough in finding answers to my questions. She also navigated me through the various cool accessories. This is shopping at its easiest!"

"Katie provided excellent response and service when I notified shoppers choice of a damaged item I received.
Thank you for the cordial and speedy service!"

"Very helpful...good information. Polite."

"Erin H was my sales rep, and she was nothing short of a joy to work with. I cant say enough about the level of customer service that was demonstrated, what a great gal! Hats off to Erin for making my experience at shoppers choice a very pleasant and memorable one !"