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Verified
5/5

2005-10-05

"Ordered on a Monday afternoon, received on Wednesday. Well packed, appropriate Emails detailing order status. Very impressive service!"

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Verified
5/5

2005-09-30

"Order 2 Logisys Cold cathode on Wednesday, and received it on Thursday.
Excellent speed and packaging and also cheap!!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
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Is trustworthy
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
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Ease of checking order status
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Verified
5/5

2005-09-28

"Best online company i hv brought from.Fast shipping,resonable rates for the products and shipping.Would defintely buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-09-26

"Great prices, contacted me immediately regarding a mistake I had made, fixed it for me and shipped it immediately. Item arrived ahead of schedule. Service was friendly and prompt."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-09-02

"AMAZING price for an OBNOXIOUSLY rare item. they also offer usps shipping for items that are light enough so that you don't get ripped off on shipping! on top of that, it was delivered in three days, just as fast as fedex's 2-3 day air would've been, and so much cheaper..

they stock tons of great performance parts, many of them hard to find (fan selection!?!? it's ridiculous!), for obscene prices. i'd never done business with them before, but i'm definately impressed; i'll most certainly be doing business with them again. as i build and service computers, that will more than likely be quite soon/often.

thanks A LOT sidewinder, you guys are awesome
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-09-01

"This is the second order I've made with Sidewinder in 2 weeks.
Both orders have both shipped and arrived exactly on time, with no mistakes, and very well packaged.
The products I bought were all described on the site very well, so there were no disappointments.

I will be doing a majority of my on-line purchases with them in the future!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
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Verified
5/5

2005-08-29

"Ordered the 26th on a friday evening and had the package on monday via USPS mail. This is one of the quickest shipments I've ever received and their prices 30% or more cheaper than newegg.

Ordered an XP-90c and Panaflo fan ($16 msrp for the fan alone) from them for less than the cost it would be just to buy the heatsink without the fan from newegg. I saved $23 dollars and received my package way quicker than anything I've ever ordered from newegg or other online merchants. This is an extremely good reseller.
"

Detailed Review Benchmark + -
Overall quality of the company
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Is trustworthy
N/A
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2005-08-11

"Outstanding business. I could not believe my order arrived so early and in perfect condition. I highly recommend Sidewinder. Perfect 10."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Verified
5/5

2005-07-18

"Excellent!!! Ordered my waterblock late Wednesday afternoon and it was 1/2 way across the country at my door Saturday morning."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2005-07-18

"This is my second overall purchase from this vendor. I've found them to have good selection and prices and be quite reliable. My last purchase included and item that apparently went out of stock just as I was ordering it. They promptly arranged for it to be dropshipped from the manufacturer's distributor. This saved me a great deal of inconvenience. They are a solid organization and I will definitely patronize them in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-07-14

"I just placed my second order from Sidewinder today. They have great prices and the best selection of Panaflow fans that I have found to-date on the internet. Previous order was prompt and shipping is priced well with USPS Priority mail. I would order again in a heartbeat."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
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Likelihood of customer recommendations
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Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
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Being updated on the exact date the delivery was sent
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Verified
5/5

2005-06-17

"I ordered an NV Silencer 5 (Rev. 2) from Sidewinder Computers for my 6800GT. I had looked all the usual places for the cooler (i.e. newegg) only to find it out of stock. However, this place Sidewinder had it in stock apparently. I put the order through, despite feeling unsure about the seller (I had never heard of them).

Later that day, someone from Sidewinder gave me a call. He informed me that a matter of a few hours before I placed my order, the cooler went out of stock on their site. He gave me two choices: a) cancel the order, or b)Sidewinder would ship the cooler to me when a new shipment came in. I was placed first on the waiting list and was told that I could cancel my order at any time up to the shipment because my credit card would not be charged until shipped.

The guy told me they would probably get the shipment in a week or so and I though 'yeah, right' but sure enough it shipped to me in a week or so. It arrived promptly.

Now I have my cooler and my computer is quieter than ever :-D

I had never heard of Sidewinder Computers before but they gained my respect for sure. I would definitely buy from them again.
"

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Overall quality of the company
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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services

Verified
5/5

2005-06-16

"Asked Gary to go a little out of his way, and he saved me a couple of dollars. I've always appreciated the quality of service offered by Sidewinder computers...their customer care can't be beat."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-06-10

"A super place to buy computer parts and get them shipped fast."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2005-06-03

"Once again, Sidewinder has totally exceeded my expectations. Painless checkout process, great communication and the best shipping options around! Will most definitely check for the best deal at Sidewinder on anything I need in the future that they might have in stock."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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