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Verified
5/5

2006-07-21

"Nice price, Exact stuff, fast shipping!!!
What else do we need?

I order it Monday and I received this Thursday.
NO complain at all for Sigma4less.
I will buy other lenses here.

"

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Verified
5/5

2006-07-16

"I was skeptical since a first time customer of Sigma4Less. They had the item (backorder at many other stores), and delivered it promptly to Canada at a very competetive price, without any sales pitches. Very impressed and will shop again here. Highly recommended. Many thanks."

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Is trustworthy
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Is committed to quality products and services
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Delivering products on-time
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Overall technical support
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Verified
5/5

2006-07-04

"Highly recommended! My questions following the purchase were answered promptly with a very courteous phone call. I inquired why the nikon lens was not in the original box, and the reason was that it was parted from a D200 kit (hence the $100 off retail).

Very prompt service, fast shipping, hassle-free. This is a quality retailer.
"

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Verified
5/5

2006-06-20

"Excellent Price for a Minolta Mount Sigma EX DG 70-200 f2.8. Best price on the web infact. The order process was smooth and the questions were answered within a day. Shipping rate is high but comparable to other photo store online. The order was shipped out on Thursday and Recieved next Monday to Canada. Highly recommanded!"

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Verified
5/5

2006-06-17

"Though my purchase didn't ship quickly, there was adequate notice at the web site that this would be so. I am very satisfied as the product arrived in perfect condition and works flawlessly. The web site was easy to use, and the order was delivered on the day I was told to expect it. I will shop here again!"

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Overall quality of the company
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
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Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
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Delivering products on-time
Ease of checking delivery status
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Verified
5/5

2006-06-08

"Found a Sigma 70-300 f4-5.6 APO DG Macro on their web site. Needed to have this for a trip to Mexico so I called them in stead of ordering off the web. Person on the phone confirmed that they had them in stock and took my order...very friendly. She tried to sell me a lens filter but I declined, she's just doing her job. She did not push the issue and just continued to take my order. Product shipped that day and received it on time."

Detailed Review Benchmark + -
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Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being easy to reach
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Making decisions on their own
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Verified
5/5

2006-05-18

"I bought a Nikon D50. Their prices were good (better than most, not as good as stores with much poorer ratings), and it was in stock. Even though I paid for the cheapest shipping, it arrived 4 days after I put in my purchase!

1 day after I put in my purchase, the order was still in a "checking validity" state, so I emailed them. They emailed me back within a day to tell me it was shipped, and arrived here much faster than I expected.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Verified
5/5

2006-05-17

"Fine, no problems, will use again. Ordering was easy and product arrived before expected in great condition."

Detailed Review Benchmark + -
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Is easy to do business with
Likelihood of customers making future purchases
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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
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Overall product shipping and delivery process
Ease of checking delivery status
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Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
1/5

2006-05-17

"I purchased a Sigma 50-500 lens from this company. There are two versions of this lens, the old RF lens designer for 35mm cameras and a new improved version, the DG, that is enhanced for digital cameras. The old version was selling for $200 less, but I have a Canon Digital SLR, so I decided to spend more money for the DG version. Sigma4Less sent me the old version! I called and arranged a return and the company did send out the correct version. When I called "Mike" agreed to refund me $20 to cover my return shipping costs plus part of the difference in price between time I originally ordered and the time I finally got the correct lens (three weeks had passed and Sigma4Less had reduced the price by $20). Unfortunately, they never refunded the money. I called back several time over the next few months and they still never refunded the money. I called them yesterday, because I need to buy another lens and asked if they would knock the $20 off the price of the new lens (a Sigma 17-70 for $350). they told me they changed their account system and had no records of my previous order and therefore couldn't help me. I ordered from another company and will no longer do business with them. there are too many good companies on the web to do business with stores like this!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
2/5

2006-05-14

"I bought a Sigma 12-24 for Nikon.
I am very confused about the product I received. It looks like an international or grey market product. It came with only one year warranty. My friend paid higher price and bought the same lens from B&H and he got a 1 year warranty + 3 year USA warranty. This was not an extended warranty by B&H but actual 4 years of Sigma warranty. B&H also probably sells grey market lenses but they clearly mark it as grey market. Sigma4Less does say the lens has only one year warranty (in the last tab not very obvious) which I did not check before purchase. If I did, I would go to B&H instead and paid extra to get the peace of mind. I would advise everybody to check the warranty and compare with an authorized dealer, before making a purchase from this store. If something looks too good to be true, it often is.

edit: Response from Sigma USA
Thank you for your inquiry.
Unfortunately this lens does not come with extended US warranty of 3 years if purchased from a non certified dealer.
B & H is a certified dealer, this lens would come with total of 4 year warranty if you live in U.S.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
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N/A
Being easy to reach
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Resolving problems
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Being knowledgeable
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Making decisions on their own
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Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2006-05-08

"Typical New York scam store. They say they have it, take your money, and THEN it is magically backordered.

I purchased on the 24th. No shipping notice for 2 days. I call them; "Uh... yeah... we're...uh... out of those." "Your site said you had them in. When will you have some in?" "Yeah, sorry about that. I have no idea....we're trying to find some now..." " I would like my money back." 2 days later, still no money.(Paid via paypal) I call; "Uh yeah, we uh... got a couple in, yours shipped out." Despite the fact that I already asked for my money back. Keep in mind their site had shown out of stock for the previous two days and still did at that point. "But your site shows you're out of stock." "We got two in." (What kind of major retailer gets 2 of one of the most popular lenses at a time?!) I finally receive it and it is horribly misfocusing, and has finger prints on the lens elements.

It is obvious they were out of stock, but when they found that I wanted my money back instead of waiting for new stock, they lied and said they had one in, and sent me someone’s return. Stay away from these people. Their small discount is not worth the headaches they create.
"

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Is committed to quality products and services
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Is easy to do business with

Verified
5/5

2006-05-02

"Fast shipping, item well packed, no problems at all. Would use again."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
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Making decisions on their own
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Verified
5/5

2006-05-01

"I had a very favorable experience with this store. I ordered a lens while they were still closed for Passover. On the third business day after the holiday, they had already shipped the lens. Not only that, but they shipped it faster than I paid for. Everything came new and as expected."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
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Verified
5/5

2006-04-11

"Everything went smooth. The shipping was timely for the option I selected. The shipment included RMA instructions. The lens arrived in perfect condition."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services

Verified
5/5

2006-04-09

"Great price and fast shipping! Will do business with again. Thanks sigma4less!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
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Resolving problems
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Making decisions on their own
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Overall web site
Web site reliability
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Web site being easy to use